Branch Assistant

Tradelink Cranbourne; City of Melbourne; On-site; AUD 30,000 - 39,000; Part time

Job summary

Tradelink Cranbourne is seeking a Branch Assistant to be the face of our service, delivering goods to local customers, processing orders, preparing quotes, and supporting stock control at the branch.

You will need a valid open driver’s license and basic computer skills, plus a team‑oriented attitude. Experience is preferred but not essential; willingness to learn about plumbing products is essential.

Qualifications

• Valid open driver’s license and safe driving record.
• Basic computer skills for handling quotes and sales processing.
• Team player attitude – humble, hard-working, and ready to pitch in.
• Experience in a similar role and passion for customer service is preferred but not essential.

Responsibilities

• Deliver goods safely and efficiently to local customers.
• Provide great service and friendly interactions as one of the main faces customers see.
• Process orders and prepare quotes.
• Support the team with stocking shelves and managing inventory.
• Assist with order management to ensure everything is ready for delivery.

Skills

Open driver's license

Basic computer skills

Team player

Retail/service experience

Job description

As a Branch Assistant at Tradelink, you'll play a key role in building genuine relationships and finding solutions for customers. You'll be the face of our service, delivering goods safely and efficiently to local customers, processing orders, preparing quotes, and supporting the team with stocking shelves and managing inventory.

Key responsibilities

• Deliver goods safely and efficiently to local customers
• Provide great service and friendly interactions as one of the main faces customers see
• Process orders and prepare quotes
• Support the team with stocking shelves and managing inventory
• Assist with order management to ensure everything is ready for delivery

About you

• Valid open driver's license and safe driving record
• Basic computer skills to handle quotes and sales processing
• Team player attitude – humble, hard-working, and always ready to pitch in
• Experience in a similar role and passion for customer service (preferred, but not essential)
• Basic knowledge of plumbing products would be helpful, but willingness to learn is essential

About us

Tradelink is a well-respected Australian brand built on real, hard-working people. We're all about building genuine relationships and finding solutions for our customers. We offer great teamwork, opportunities for growth and the satisfaction of bold achievements.