Branch Administrator

Penske Australia & New Zealand; Queensland; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible work arrangements

Onsite parking

Accredited Training & Development

Competitive remuneration

Employee referral program

Paid parental leave

Employee assistance program

Job summary

Penske Australia & New Zealand is seeking a Branch Administrator to lead branch administration, from switchboard to clerical tasks, ensuring smooth operations and exemplary customer relations. This role is ideal for someone with a couple of years of admin experience looking to grow with a respected company.

You will handle calls, consumables, mail, travel arrangements, uniforms, scheduling, and support for service and parts teams, plus ad hoc projects as directed by the Branch Manager.

Qualifications

• 2 to 3 years of administrative experience with strong computer skills.
• Certificate or diploma in administration is desirable.
• Ability to work efficiently and accurately with office equipment, including phone systems and printers.
• Excellent phone manner and email etiquette; able to communicate positively with clients and colleagues.
• Strong time-management and multitasking skills.
• Aligns with Penske values: Ownership, Passion, Teamwork, Integrity and Care.

Responsibilities

• Answer internal calls professionally and ensure enquiries are handled kindly and promptly.
• Monitor, maintain and order office consumables to ensure everyone has what they need.
• Collect and distribute mail and be the friendly face to local courier drivers.
• Process travel and accommodation via the supplier portal.
• Order new and replacement uniforms as needed.
• Organise appointments, meetings, functions and engagement activities.
• Support service and parts administration teams as required.
• Contribute to projects and perform ad hoc duties as directed by the Branch Manager.

Skills

Administrative experience

Great computer skills

Phone etiquette

Time management

Communication

Education

Certificate or Diploma in Administration

Tools

Phone systems

Printers

Office equipment

Job description

As our new Branch Administrator you’ll take the lead on all branch administration tasks, from operating the switchboard to general clerical, ordering consumables to maintaining customer relations, you’ll be the face of the branch and keep this show running! This is an excellent opportunity for someone with a couple of years of admin experience who wants to learn, grow, and develop with a fantastic company.

In this role you will:

• Answer incoming internal calls in a professional manner, ensuring enquiries are dealt with in a kind but timely manner.
• Monitor, maintain and order office consumables to make sure everyone has what they need to get the job done.
• Collect and distribute mail and be a friendly face to the local courier drivers.
• Process travel and accommodation via supplier portal.
• Order new and replacement uniforms to keep people looking good.
• Organise appointments, meetings, functions and engagement activities as required.
• Pitch in and give a hand to our service and parts administration teams.
• Projects as required by the Branch Manager and ad hoc duties as required.

About you:

• Have a 2 to 3 years of administrative experience with great computer skills
• A qualification in administration at certificate or diploma level would be well regarded.
• Ability to work efficiently & accurately with office equipment including phone systems and printers.
• Great phone manner, strong email etiquette and the ability to communicate in a positive manner with clients and fellow employees.
• Fantastic time management skills with a penchant for multitasking.
• Alignment with Penske values of Ownership, Passion, Teamwork, Integrity and Care.

Why choose Team Penske?

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

• Flexible work arrangements that work for the individual and the business
• Onsite parking
• Accredited Training & Development Programs
• Commitment to providing the highest levels of safety, technical and leadership training
• Competitive Remuneration
• Reward and Recognition Programs
• Employee Referral Program - generous employee referral fees.
• Employee Assistance Program.
• Family Friendly Benefits including Paid Parental Leave
• Penske Perks: save $1000's with access to discounts from your favourite retailers

About Penske in Australia & New Zealand

Iconic in motorsport and in business, the Penske brand is proudly represented in Australia and New Zealand through businesses, including Penske Australia & New Zealand, Penske Truck Leasing, Penske Automotive Australia.

Penske Australia & New Zealand is a leading supplier of the world’s finest heavy-duty trucks, diesel engines, gas engines, and power systems. We proudly distributes the Western Star Trucks, MAN Truck & Bus, Dennis Eagle, mtu, Bergen Engines, Detroit, Allison Transmission, and Sauer Compressors brands. And we operate across the most dynamic markets, including commercial vehicles, mining, energy solutions, defence, rail, marine, construction and industrial, oil and gas, and agriculture.

And through Penske Truck Leasing, we offer convenient and professional truck rental and leasing services.

We value and embrace diversity, equity, and inclusion in everything we do. If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, veterans, with disability, and those who are culturally and linguistically diverse. Require reasonable adjustments to the recruitment process? Please let us know.

Penske Australia and Penske New Zealand are 100% subsidiaries of Penske Automotive Group, a Fortune 500 company that is listed on the New York Stock Exchange. Penske Truck Leasing forms part of Penske Transportation Solutions. Both Penske Automotive Group and Penske Transportation Solutions form part of the global Penske Corporation.