Bp Sydney Metro Assistant Store Manager

Henry Dunn, Inc.; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

The Dunn Group is an Australian family-owned business and operates BP Botany in Sydney. We are seeking an Assistant Store Manager to lead a team, support the Store Manager, and create memorable customer experiences in a busy convenience retail setting.

This role offers development opportunities and progression to nearby stores, with exposure to a 24/7 trading schedule and a strong focus on customer service and teamwork.

Qualifications

• Minimum 2 years management experience in retail.
• Proven ability to lead 15+ team members.
• Strong customer service focus.

Responsibilities

• Lead the store team and support the Store Manager.
• Oversee daily retail operations across a 24/7 trading business.
• Drive business and team success.
• Provide progression opportunities and cover nearby stores.

Skills

Customer service

Team leadership

People management

Communication

Coaching

Problem solving

Adaptability

Tools

Rostering

Inventory management

Reporting

Admin tasks

Job description

Job Description

The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years, with 12 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, and Wagga Wagga. “Balmain Coffee Company” is an extension of our business along with our “Supply – Your Local Food Store” offer which is an amazing range of made in store products.

About the Role

Are you ready to step into an exciting new role as the Assistant Store Manager at BP Botany. Enjoy leading in a positive and dynamic environment and supporting a team towards exceptional customer service, we offer wonderful development opportunities and employee benefits, if you are liking the sound of that, then this could be just the role for you. As the Assistant Store Manager you will lead your team and be involved in all aspects of the retail environment with commitment towards creating memorable experiences for your customers and supporting the Store Manager towards driving business and team success. This role also offers the opportunity for progression and will at times relieve store managers at nearby locations.

About you

We are currently seeking a motivated individual who can demonstrate the following:

• Customer service focused with a desire to deliver memorable and committed service in every interaction.
• Attention to detail and a high level of persistence, excited by challenges and developing creative solutions.
• Time management skills to delegate tasks across a 24/7 trading business and confidence to assist managing 15+ team members.
• Strive to tackle challenges and able to lead and work with your team
• Embraces a people first culture
• Clear, confident communicator, with listen to hear skills.
• Strong desire to coach and develop both existing and new team members.
• Motivated by the opportunity for continuous development and progression opportunies.
• Confidence to step into new environments and continue to lead in the absence of managers in nearby stores.
• Competent computer skills in web-based platforms including rostering, managing reports, inventory management, admin and training.

Minimum 2 years previous management experience in a similar business or retail environment is required.

As we have a 24/7, 365 day trading business public holidays (Christmas Day, Easter Sunday, New Years Day) can be some of our busiest times of trade. Having a people first organisational culture as a leader you will want to support your team and work alongside them on these days.

If you would like to have a conversation to see if our values align or have any questions please email Brie from People & Engagement, I am looking forward to hearing from you.

The Dunn Group is an equal opportunity employer. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age.