Bp Barnawartha - Console Operator / Customer Service

Henry Dunn, Inc.; Barnawartha; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Employee discount

Job summary

The Dunn Group is seeking team members for casual roles at our VIC locations. Responsibilities include delivering excellent customer service, handling transactions, and maintaining clean, well-presented stores. You'll work 16+ hours across up to 5 days per week, including weekends, with shifts discussed at interview.

Casual to start, with potential progression to permanent part-time within 12 months. Reliable transport to Barnawartha VIC is important.

Qualifications

• Customer service experience in a client-facing role.
• Cash handling experience.
• Strong communication and time management skills.
• Ability to work as part of a team and cover shifts.

Responsibilities

• Provide exceptional customer service and complete sales transactions.
• Maintain store standards, merchandising and promotional displays.
• Ensure safety and operational procedures are followed.
• Assist with load-in/stocking and routine housekeeping at the site.

Skills

customer service

cash handling

communication

time management

teamwork

Job description

Job Description

About us

The Dunn Group is an Australian family-owned business, operating in NSW & VIC for over 30 years, with 12 busy convenience petroleum retail sites across Sydney metro, the Blue Mountains, Wagga Wagga and the Murray Valley. “Balmain Coffee Company” is an extension of our business along with our “Supply – Your Local Food Store” offer which is an amazing range of made in store products.

About the role

We are looking for people to join our teams who have a positive attitude, a hardworking spirit, and the willingness to learn. You’ll need a passion for coffee, food, and exceptional customer service! Your day will include customer service, completing sale transactions, maintaining site standards including cleanliness, merchandising and promotional displays as well as maintaining safety and operational procedures. If this sounds like you then keep reading.

We are offering a minimum of 16 hours for this role, working up to 5 days a week including weekend shifts.

** Exact days and number of shifts per week will be discussed during interview

Our stores are open every day of the week (including weekends and public holidays). It is important that you can get to and from work safely, so you do need access to reliable transport.

About you:

• Exceptional customer service skills, with a customer centric mindset
• A background in a similar customer facing role with cash handling experience
• Well presented, strong communication and time management skills
• Ability to work as part of a positive and close-knit team as well as thrive independently
• Expected to cover/swap shifts within the team and sites from time to time

What’s in it for you

• Opportunity to pick up extra shifts if looking for more hours
• People first culture where you work alongside friendly and supportive colleagues
• Casual contract to commence with the opportunity to move to permanent part-time in 12 months
• Career path opportunities with our group mountains and regional stores

The Dunn Group is an equal opportunity employer. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age.

*The Dunn Group is a Mental Health First Aid Skilled Workplace

– Please note rates are award based and age rates apply.

Benefits:

• Employee discount

Ability to commute/relocate:

• Barnawartha VIC: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you previously been employed by The Dunn Group?
• What days of the week are you available to work 6am-2pm?
• What days of the week are you available to work 2pm-10pm?
• What days of the week are you available to work overnight 10pm-6am?

Experience:

• Customer Service: 1 year (Required)
• Cash Handling: 1 year (Required)

Work Authorisation:

• Australia (Preferred)

Location:

• Barnawartha VIC (Preferred)

Work Location: In person