Bp/Iga Upper Blue Mountains- Assitant Store Manager

The Dunn Group (Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Dunn Group is a family-owned Australian retailer with over 30 years of experience operating 12 busy fuel and convenience sites across NSW. We are seeking an enthusiastic Assistant Store Manager to support our Upper Blue Mountains locations and develop into future Store Management roles.

You will lead teams, coach staff, and ensure exceptional customer experiences while managing rostering, stock, and store performance across multiple sites.

Qualifications

• Minimum 3 years’ management experience within retail, hospitality, convenience or a similar fast-paced environment.
• Customer-first mindset and commitment to exceptional service.
• Strong leadership skills with the ability to motivate and influence others.
• Excellent communication and relationship‑building skills.
• Confidence managing competing priorities and delegating effectively.
• Strong organisational and time‑management skills.
• A positive attitude and willingness to embrace challenges.
• Experience using web-based systems including rostering, reporting, inventory and training platforms.
• Genuine desire to learn, grow and progress your career.

Responsibilities

• Inspire, coach and develop team members.
• Foster a positive, people-first culture.
• Assist with training, onboarding and performance development.
• Lead confidently in the absence of Store Managers.
• Deliver exceptional service and create memorable customer interactions.
• Support teams to exceed customer expectations.
• Lead by example on the shop floor.
• Assist with rostering, inventory management, administration and reporting.
• Support operational standards across multiple sites.
• Contribute ideas to improve business performance.
• Help drive sales, profitability and store presentation.
• Work across rotating rosters and key trading periods.

Skills

Leadership

People management

Customer service

Communication

Prioritization

Tools

Rostering software

Reporting systems

Inventory systems

Training platforms

Job description

Job Description

Ready to Take the Next Step in Your Retail Leadership Career?

At The Dunn Group, we’re more than just a convenience retailer— we’re a family-owned Australian business with over 30 years of success, operating 12 busy fuel and convenience sites across NSW. Alongside our trusted retail stores, we’re proud to offer our growing Balmain Coffee Company and our popular Supply – Your Local Food Store range of fresh, made-in-store products.

As our business continues to grow, we’re looking for an enthusiastic and motivated Assistant Store Manager to join our leadership team and support our Upper Blue Mountains locations.

If you’re passionate about people, love a fast-paced environment, and are looking for genuine career progression opportunities, we’d love to hear from you.

The Opportunity

This is more than just an Assistant Manager role—it’s a development pathway into future Store Management opportunities.

You’ll work across our Upper Blue Mountains network including:

• BP Wentworth Falls
• BP Katoomba
• BP Blackheath
• IGA Blackheath

As a key member of our leadership team, you’ll support Store Managers, lead teams during key trading periods, cover management leave, and help drive a positive culture focused on exceptional customer experiences.

No two days are the same. One day you may be coaching team members, the next managing stock, supporting operational excellence, analysing store performance, or leading a busy weekend trade.

You’ll gain exposure to multiple stores, diverse teams, and different business challenges, providing invaluable experience for your leadership journey.

What You’ll Be Doing:

Leading People

• Inspire, coach and develop team members to be their best.
• Foster a positive, supportive, and people‑first culture.
• Assist with training, onboarding and performance development.
• Lead confidently in the absence of Store Managers.

Creating Outstanding Customer Experiences

• Deliver exceptional service and create memorable customer interactions.
• Support teams to consistently exceed customer expectations.
• Lead by example on the shop floor.

Driving Store Success

• Assist with rostering, inventory management, administration and reporting.
• Support operational standards across multiple sites.
• Contribute ideas and solutions to improve business performance.
• Help drive sales, profitability and store presentation standards.

Supporting a 24/7 Business

• Work collaboratively across a rotating roster.
• Support stores during key trading periods, weekends and public holidays.
• Step into different environments and quickly build strong relationships with teams.

About You

We’re looking for someone who brings energy, initiative, and a genuine passion for leading people.

You’ll ideally have:

• Minimum 3 years’ management experience within retail, hospitality, convenience or a similar fast-paced environment.
• A customer-first mindset and commitment to exceptional service.
• Strong leadership skills with the ability to motivate and influence others.
• Excellent communication and relationship‑building skills.
• Confidence managing competing priorities and delegating effectively.
• Strong organisational and time‑management skills.
• A positive attitude and willingness to embrace challenges.
• Experience using web-based systems including rostering, reporting, inventory and training platforms.
• A genuine desire to learn, grow and progress your career.

Why Join The Dunn Group?

Career Development

This role has been designed as a stepping stone toward future Store Management opportunities, giving you exposure to multiple locations, teams, and operational responsibilities.

Variety Every Day

Work across several stores, support different teams, and enjoy a role that keeps you engaged and challenged.

People-First Culture

We’re passionate about supporting our people, celebrating success, and creating an environment where everyone can thrive.

Be Part of a Growing Business

Join a business with strong family values, a growing footprint, and exciting plans for the future.

Our Commitment

The Dunn Group is an equal opportunity employer. We are committed to attracting, retaining, and developing talented people regardless of gender identity, ethnicity, sexual orientation, disability, or age.