Boutique Luxury Client Advisor

Paspaley; Darwin; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training in luxury service

Inclusive team culture

Career pathways in luxury retail

Job summary

Paspaley is seeking a Client Advisor to join our Darwin boutique and deliver exceptional client experiences. You will host appointments, share the craftsmanship behind each piece, and build lasting client relationships with a polished, luxury service approach.

The role requires composure, impeccable presentation, and genuine interest in fine jewellery. Flexibility across boutique hours is essential to meet client needs in a premium environment.

Qualifications

• Experience in luxury or premium retail, hospitality, or high-touch client service.
• Composed presence, impeccable presentation, and natural communication.
• Curiosity about craftsmanship and a genuine interest in fine jewellery.
• Reliability and flexibility across boutique trading hours.

Responsibilities

• Create warm, calm moments that feel personal and considered.
• Share the craftsmanship and story behind each piece with authenticity and grace.
• Host well‑prepared appointments from welcome to thoughtful farewell.
• Build lasting relationships through thoughtful outreach and timely follow‑up.
• Keep the boutique ready with accurate CRM, well‑prepared appointments, and immaculate presentation.
• Support precise product handling and elegant client presentations during discovery.
• Arrange simple service needs (orders, repairs, collections) with clear, proactive updates.

Skills

Luxury retail

Premium service

Client relationship

Communication

Job description

Paspaley is seeking a Client Advisor to join our Darwin boutique and deliver exceptional client experiences. You will host appointments, share the craftsmanship behind each piece, and build lasting client relationships with a polished, luxury service approach.

The role requires composure, impeccable presentation, and genuine interest in fine jewellery. Flexibility across boutique hours is essential to meet client needs in a premium environment.