Boutique Luxury Client Advisor

Paspaley; Shire Of Broome; On-site; AUD 50,000 - 70,000; Full time

Job summary

Paspaley is seeking a Client Advisor in Broome to welcome clients and present luxury jewellery with warmth and expertise. You will share the craftsmanship behind each piece and guide clients through well‑prepared appointments in a premium retail environment.

The role focuses on building lasting relationships, maintaining accurate CRM records, and delivering polished client experiences during discovery and service coordination. Training in luxury service and product knowledge is provided.

Qualifications

• Experience in luxury or premium retail, hospitality, or high‑touch client service.

Responsibilities

• Create warm, calm moments that feel personal and considered.
• Share the craftsmanship and story behind each piece with authenticity and grace.
• Host well‑prepared appointments from welcome to thoughtful farewell.
• Build lasting relationships through thoughtful outreach and timely follow‑up.
• Keep the boutique ready with accurate CRM, well‑prepared appointments, and immaculate presentation.
• Support precise product handling and elegant client presentations during discovery.
• Arrange simple service needs (orders, repairs, collections) with clear, proactive updates.

Skills

Luxury retail

Client service

Communication

Reliability

Job description

Paspaley is seeking a Client Advisor in Broome to welcome clients and present luxury jewellery with warmth and expertise. You will share the craftsmanship behind each piece and guide clients through well‑prepared appointments in a premium retail environment.

The role focuses on building lasting relationships, maintaining accurate CRM records, and delivering polished client experiences during discovery and service coordination. Training in luxury service and product knowledge is provided.