Bookings & Administration Officer

Rural City of Wangaratta; Wangaratta; On-site; AUD 42,000 - 45,000; Part time

Benefits offered by this job

Free Centre Membership

Job summary

Rural City of Wangaratta in Wangaratta, VIC is seeking a Bookings & Administration Officer for the Wangaratta Sports and Aquatic Centre. This permanent part-time role is 25 hours per week, paying $32.67 per hour plus super, and includes full access to WSAC facilities.

You’ll handle bookings, coordinate events, support the Leadership Team with minute taking, reporting, invoicing and payroll assistance, and engage with schools, clubs and community groups. Apply by 3pm on 14 September 2026.

Qualifications

• Community program development opportunities to support the local community.
• Booking management and stakeholder engagement with user groups.
• Customer service excellence reflecting our quality commitment.
• Administrative support to Leadership Team including minute taking and reporting.
• Financial and reporting tasks including accounts, payments, and payroll support.

Responsibilities

• Community Program Development: Spot opportunities to grow and enhance programs that support our local community.
• Booking Management & Stakeholder Engagement: Manage facility bookings with confidence while building strong, positive relationships with user groups.
• Customer Service Excellence: Keep a pulse on user satisfaction and ensure every interaction reflects our commitment to quality service.
• Administrative Support: Assist the Leadership Team with minute taking, reporting, invoicing, payroll support, and more.
• Financial & Reporting Tasks: Process accounts and payments, prepare reports, and help track key performance indicators.

Skills

Booking management

Customer service

Stakeholder engagement

Payroll support

Accounts & invoicing

Job description

Synopsis

Become the Heart of Our Team as a Bookings & Administration Officer!

Wangaratta, VIC | Permanent Part Time | 25 hours per week | $32.67 per hour + super

Step into a role where every day brings new connections, new challenges, and new opportunities to shine. The Wangaratta Sports and Aquatic Centre is searching for a dynamic Bookings & Administration Officer to become the engine behind our facility operations. If you’re a natural organiser, a confident communicator, and someone who thrives in a lively, people-focused environment, this is your moment.

Why This Role Matters

As the go-to person for all facility bookings, you’ll be the friendly face and trusted expert for schools, community groups, sporting clubs, and local businesses. You’ll guide users through the booking process, ensure every detail is spot on, and help create seamless experiences across our centre.

Your knack for coordination and your commitment to accuracy will keep our spaces running smoothly—from scheduling and staffing to equipment setup and invoicing. You’ll also play a key role in supporting our Leadership Team with essential administrative tasks that keep our operations humming.

What You’ll Be Doing

• Community Program Development: Spot opportunities to grow and enhance programs that support our local community.
• Booking Management & Stakeholder Engagement: Manage facility bookings with confidence while building strong, positive relationships with user groups.
• Customer Service Excellence: Keep a pulse on user satisfaction and ensure every interaction reflects our commitment to quality service.
• Administrative Support: Assist the Leadership Team with minute taking, reporting, invoicing, payroll support, and more.
• Financial & Reporting Tasks: Process accounts and payments, prepare reports, and help track key performance indicators.

Why You’ll Love Working With Us

• A Supportive, Inclusive Culture: Join a team that celebrates collaboration, growth, and shared success.
• Professional Development: Access training and learning opportunities to build your skills and advance your career.
• Free Centre Membership: Enjoy full access to all WSAC facilities—your wellbeing matters to us.
• Work-Life Balance: Benefit from flexible hours designed to support your lifestyle and personal commitments.

For further information, please contact Paul Barker – Business Engagement Coordinator [e-mail]

Applications close at 3pm on Monday, 14 September 2026. We may close this vacancy earlier if a suitable candidate is found before the closing date.

Rural City of Wangaratta is a child safe and equal opportunity employer. Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. In addition, applications for positions that work with children must provide referees who can comment on their experience working with children. These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.