Bookings and Client Services Coordinator

1300medics; Brisbane; On-site; AUD 65,000 - 75,000; Full time

Job summary

1300MEDICS is seeking a Full-Time Bookings & Client Services Coordinator in Salisbury, QLD. You will manage day-to-day client administration, build relationships with clients, and handle frontline communications to support event medical services across Australia.

The role requires strong MS Office skills, attention to detail, and the ability to work to tight deadlines in a small team. Experience with MYOB or rostering systems is advantageous.

Qualifications

• Strong admin experience in fast-paced environments.
• Experience with medical event or hospitality settings is beneficial.
• Excellent communication and problem-solving abilities.

Responsibilities

• Assist with day-to-day outbound and inbound operations from Salisbury office.
• Build and maintain strong client relationships across Queensland, NSW and Victoria.
• Handle frontline communications: phone, email, staff inquiries.
• Enter data accurately into MYOB and rostering systems.
• Prepare, create, and follow up client quotations and bookings for multiple regions.
• Perform general office administration as directed by the COO.

Skills

Advanced MS Office proficiency

Interpersonal communication

Attention to detail

Time management

Tools

MYOB

Microsoft Office

Job description

Bookings and Client Services Coordinator

1300MEDICS is the leading provider of special event and mass gathering medical service solutions to events and venues across Australia.

We provide the highest level of care to hundreds of organisations, patrons and competitors each year across a wide range of events including:

– Stadiums – Sporting events – Extreme sports

– Stunts – School sports – Aquatic events

– Concerts – Music festivals – Dance parties

– Film & TV – Motorsport – Workplaces and Schools

About the Role:

Located in Salisbury QLD, we are a small, close-knit team, who are seeking a Full-Time Bookings & Client Services Coordinator, to be part of our team.

As part of a busy team, you can contribute to the continued success of the business by working all aspects of Client Administration tasks including but not limited to:

Assisting with the administration and coordination of the day-to-day outbound and inbound operations, based in our office in Salisbury.

Building strong client relationships.

Frontline communication; answering phones, dealing with staff enquiries, responding to emails, creating and building client relationships.

Accurate data entry into MYOB and rostering systems

Preparing, creating, entering and following up client quotations and bookings for Queensland, NSW and Victorian clients as required.

General office administration as directed by our COO

To be successful in this role you will need:

Advanced computer literacy skills across Microsoft platforms such as Outlook, Teams, Word, Excel.

A strong background in admin and medical event industry knowledge would be beneficial.

Ability to solve problems.

High attention to detail.

Your willingness to learn and your “can do” attitude.

Need to be able to demonstrate strong interpersonal and analytical skills, a strong customer focus.

Demonstrated ability to continuously build and maintain successful relationships with our clients.

Successfully manage a high volume of work, with competing deadlines.

Your excellent time management skills will enable you to prioritise tasks and work to tight deadlines.

Hours of work:
Monday to Friday 08:45- 16:51 (38 hours) in office.