Booking Scheduler/Customer Care

National Workforce; Brisbane; On-site; AUD 38,000 - 55,000; Full time

Job summary

National Workforce Pty Ltd is seeking an organised Booking Scheduler to join our administration team in Murarrie, Brisbane. This full-time role focuses on coordinating bookings, handling enquiries, and maintaining accurate records in a busy environment.

Ideal candidates will have strong administration skills, excellent communication, and experience with booking systems. Monday to Friday, 8:30am–5:00pm, $33.71 per hour, on-site in Murarrie.

Qualifications

• Previous experience in administration, scheduling, bookings or coordination.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident using computers and booking systems.
• Ability to manage competing priorities and work in a busy environment.
• Reliable, proactive and with a good eye for detail.

Responsibilities

• Coordinate and schedule bookings and service appointments.
• Manage incoming booking requests and customer enquiries.
• Liaise with customers and internal teams to confirm bookings and schedules.
• Maintain accurate booking records and update systems.
• Manage changes, cancellations and scheduling requirements.
• Provide general administration support to the team.

Skills

Scheduling

Administration

Customer service

Time management

Communication

Tools

Booking systems

Job description

We are currently seeking an organised and reliable Booking Scheduler to join an administration team based in Murarrie.

This is a full-time opportunity for someone who enjoys a fast-paced environment, has strong administration skills and is confident coordinating bookings and communicating with customers.

The Role

• Coordinate and schedule bookings and service appointments.
• Manage incoming booking requests and customer enquiries.
• Liaise with customers and internal teams to confirm bookings and schedules.
• Maintain accurate booking records and update systems.
• Manage changes, cancellations and scheduling requirements.
• Provide general administration support to the team.

About You

• Previous experience in administration, scheduling, bookings or coordination.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident using computers and booking systems.
• Ability to manage competing priorities and work in a busy environment.
• Reliable, proactive and with a good eye for detail.

What's on Offer?

• Full-time, Monday to Friday position.
• Hours: 8:30am - 5:00pm.
• $33.71 per hour.

Interested?

If you have strong administration and scheduling experience and are looking for your next opportunity, we'd love to hear from you.