Booking Scheduler/Customer Care Just posted

NW People; Brisbane; Hybrid; AUD 38,000 - 55,000; Full time

Job summary

NW People is seeking a proactive Booking Scheduler for an administration team in Murarrie, Brisbane area. This full-time role offers steady hours and a clear path to develop scheduling and customer service skills.

You will coordinate bookings, respond to inquiries, update booking systems, and liaise with clients and internal staff to ensure smooth schedules. Immediate start available and a supportive team environment.

Qualifications

• Previous experience in administration, scheduling, bookings or coordination.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident using computers and booking systems.
• Ability to manage competing priorities in a busy environment.

Responsibilities

• Coordinate and schedule bookings and service appointments.
• Manage incoming booking requests and customer enquiries.
• Liaise with customers and internal teams to confirm bookings and schedules.
• Maintain accurate booking records and update systems.
• Manage changes, cancellations and scheduling requirements.
• Provide general administration support to the team.

Skills

Administration

Scheduling

Coordination

Organisational skills

Communication

Customer service

Booking systems

Multitasking

Detail oriented

Reliability

Tools

MS Office

Job description

Booking Scheduler - Full-Time

Location: Murarrie | $33.71 per hour

We are currently seeking an organised and reliable Booking Scheduler to join an administration team based in Murarrie.

This is a full-time opportunity for someone who enjoys a fast-paced environment, has strong administration skills and is confident coordinating bookings and communicating with customers.

The Role

• Coordinate and schedule bookings and service appointments.
• Manage incoming booking requests and customer enquiries.
• Liaise with customers and internal teams to confirm bookings and schedules.
• Maintain accurate booking records and update systems.
• Manage changes, cancellations and scheduling requirements.
• Provide general administration support to the team.

About You

• Previous experience in administration, scheduling, bookings or coordination.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident using computers and booking systems.
• Ability to manage competing priorities and work in a busy environment.
• Reliable, proactive and with a good eye for detail.

What's on Offer?

• Full-time, Monday to Friday position.
• Hours: 8:30am - 5:00pm.
• $33.71 per hour.
• Murarrie location.
• Immediate start available.