Booking and Scheduling Officer

ACT Health; Canberra; On-site; AUD 79,000 - 84,000; Full time

Benefits offered by this job

Salary Packaging

Flexible working conditions

Employee Assistance Program

Onsite Physiotherapists

Onsite cafes

Job summary

ACT Health’s Department of Respiratory and Sleep Medicine at The Canberra Hospital invites applications for a Booking and Scheduling Officer. This full‑time permanent role supports patients, clinicians and outpatient services across Canberra Health Services, coordinating referrals, appointments and records with a patient‑centred approach.

You will join a team that values organisation, reliability and teamwork, delivering timely, efficient care while maintaining high standards of service in a

Qualifications

• Strong organisational and customer‑facing skills.

Responsibilities

• Manage referrals and coordinate patient appointments across outpatient services.
• Support outpatient clinics and maintain patient records.
• Provide high‑quality customer service in a busy healthcare environment.

Job description

Employment Type: Full Time, Permanent
Classification: Administrative Service Officer Level 3 (PN P50556)
Salary: $78,755.00 - $84.284.00 (Plus 12.5% Super)
Location: The Canberra Hospital, Garran
Section: Department of Respiratory and Sleep Medicine
Closing Date: 24th November 2026

What can we offer you:

Competitive pay rates and excellent working conditions within a tertiary hospital.

Salary Packaging with many options that provide full fringe benefits tax concessions.

Flexible working conditions.

Access to Employee Assistance Program.

Access to onsite Physiotherapists.

Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Are you organised, customer-focused, and enjoy keeping things running smoothly behind the scenes?

Join the Department of Respiratory and Sleep Medicine as a Booking and Scheduling Officer and play an important role supporting patients, clinicians, and outpatient services across Canberra Health Services.

In this varied administrative role, you'll manage referrals, coordinate appointments, support outpatient clinics, maintain patient records, and provide high-quality customer service in a busy healthcare environment. Working closely with multidisciplinary teams, you'll help ensure patients receive timely and efficient care while contributing to the smooth operation of the service.

We're looking for a motivated team player with strong communication and organisational skills, excellent attention to detail, and the ability to adapt to changing priorities. If you're proactive, enjoy problem-solving, and take pride in delivering outstanding support to both patients and colleagues, we'd love to hear from you

For more information regarding the position duties click here for the Position Description.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

Please note prior to commencement successful candidates will be required to:

Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

If you would like further information regarding this opportunity, please contact James Wallace at 02 5124 2*** or at *************@act.gov.au.