Ward Clerk - Patient Support Services

Council Jobs; Canberra; On-site; AUD 79,000 - 84,000; Full time

Benefits offered by this job

Competitive pay

Flexible working conditions

Employee Assistance Program

Onsite facilities

Job summary

Canberra Health Services in Canberra is seeking a Ward Clerk to support patients, clinical staff and visitors across The Canberra Hospital. You'll be the central admin hub of the ward, helping ensure smooth day-to-day operations and a positive patient experience.

You'll provide clerical support, manage admissions, transfers and discharges, keep Digital Health Records accurate, and liaise with patients, families and clinicians. A 24/7 rotating roster is involved.

Qualifications

• Are you organised, people-focused, and thrive in a busy environment?
• Provide administrative and clerical support to the ward, manage admissions, transfers and discharges.
• Liaise with patients, families, clinicians and other key stakeholders.

Responsibilities

• Provide administrative and clerical support to the ward.
• Manage patient admissions, transfers and discharges.
• Maintain accurate records within the Digital Health Record.
• Liaise with patients, families and clinicians.

Job description

Classification: Administrative Services Officer Class 3
Salary: $78,755 - $84,284 plus superannuation
Position No: C08766 - 02SE2, several
Directorate: Canberra Health Services
Advertised (Gazettal date): 03 November 2026
Contact Officer: Maria Alfano on************@act.gov.auor(02) 5124 3***

What can we offer you:

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.
• Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Are you organised, people-focused, and thrive in a busy environment where no two days are the same?

Join our Ward Clerk team and play a vital role in supporting patients, clinical staff, and visitors across The Canberra Hospital. As the central administrative hub of the ward, you'll help ensure the smooth day-to-day operation of clinical areas while contributing to a positive patient experience.

As a Ward Clerk, you'll provide administrative and clerical support to the ward, manage patient admissions, transfers and discharges, maintain accurate records within the Digital Health Record, and liaise with patients, families, clinicians, and other key stakeholders.

We're looking for proactive team players with strong organisational skills, excellent communication abilities, and a commitment to delivering outstanding customer service. If you can remain calm under pressure, manage competing priorities, and enjoy working as part of a multidisciplinary healthcare team, we'd love to hear from you. Flexibility is essential, with positions operating across a 24/7 rotating roster including day, evening, night, weekend and public holiday shifts.

Please note prior to commencement successful candidates will be required to:

• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Note:

These are casual positions and the salary noted above will be paid pro-rata.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‑based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Classification: Administrative Services Officer Class 3
Salary: $78,755 - $84,284 plus superannuation
Position No: C08766 - 02SE2, several
Directorate: Canberra Health Services
Advertised (Gazettal date): 03 November 2026
Contact Officer: Maria Alfano on************@act.gov.auor(02) 5124 3***

What can we offer you:

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.
• Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Are you organised, people-focused, and thrive in a busy environment where no two days are the same?

Join our Ward Clerk team and play a vital role in supporting patients, clinical staff, and visitors across The Canberra Hospital. As the central administrative hub of the ward, you'll help ensure the smooth day-to-day operation of clinical areas while contributing to a positive patient experience.

As a Ward Clerk, you'll provide administrative and clerical support to the ward, manage patient admissions, transfers and discharges, maintain accurate records within the Digital Health Record, and liaise with patients, families, clinicians, and other key stakeholders.

We're looking for proactive team players with strong organisational skills, excellent communication abilities, and a commitment to delivering outstanding customer service. If you can remain calm under pressure, manage competing priorities, and enjoy working as part of a multidisciplinary healthcare team, we'd love to hear from you. Flexibility is essential, with positions operating across a 24/7 rotating roster including day, evening, night, weekend and public holiday shifts.

Please note prior to commencement successful candidates will be required to:

• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Note:

These are casual positions and the salary noted above will be paid pro-rata.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‑based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Note

These are casual positions and the salary noted above will be paid pro-rata.

Career interest categories:

Administration and Governance
Healthcare, Medical and Allied Services

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.