Casual Administration Service Officer

ACT Health; Australian Capital Territory; On-site; AUD 70,000 - 77,000; Full time

Benefits offered by this job

Competitive pay

Salary packaging

Flexible working

Job summary

ACT Health in Canberra is seeking a Casual Administrative Officer to support the Emergency Department. You will provide administrative and reception services, helping to manage patient flow and information for patients and visitors in a fast-paced hospital environment.

The role requires flexibility to cover nights and weekends as part of a 24/7 ED, with a focus on friendly, reliable service and strong communication to support clinical staff and patients.

Qualifications

• Casual position in an Emergency Department.
• Ability to deliver administrative and reception support.
• Commitment to patient-centred service and teamwork.

Responsibilities

• Provide administrative and reception support in the Emergency Department.
• Assist patients, visitors and clinical staff to maintain efficient operations.

Skills

Communication

Customer service

Reception duties

Job description

Employment Type: Casual
Classification: Administrative Service Officer Level 2 (PN C00001, C06532, C14361, C14359, C08901)
Salary: $70,236.00 - $76,910.00 (Plus 12.5% Super)
Location: The Canberra Hospital, Garran
Section: Emergency Department
Closing Date: 20th November 2026

What can we offer you:

Competitive pay rates and excellent working conditions within a tertiary hospital.

Salary Packaging with many options that provide full fringe benefits tax concessions.

Flexible working conditions.

Access to Employee Assistance Program.

Access to onsite Physiotherapists.

Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Please note: This recruitment is for casual positions

Do you enjoy working in a fast-paced environment and contributing to the delivery of patient care around the clock?

As a Casual Administration Officer in the Emergency Department, you'll be an important part of a team supporting patients, visitors and clinical staff in a dynamic healthcare setting. You'll provide administrative and reception support while helping maintain the efficient operation of one of the ACT's busiest services.

We're seeking friendly, reliable and adaptable individuals who enjoy working with people and thrive in a busy environment. With strong communication skills and a commitment to excellent customer service, you'll help create a welcoming experience for patients and visitors while supporting a dedicated healthcare team. As part of a 24/7 Emergency Department, we're particularly interested in applicants who can contribute across a variety of shifts, including nights and weekends, and are happy to step in when additional support is required.

Please note prior to commencement successful candidates will be required to:

Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

If you would like further information regarding this opportunity, please contact Anna-Maria Thompson at (02) 5124 4*** or at ***************@act.gov.au.