Function & Bistro Supervisor - Shoppingtown Hotel

Endeavourgroupcareers; Melbourne; Sur place; AUD 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Discount card for ALH Hotels & Endeav​

Wellbeing support (EAP)

Discounts at Woolworths brands

Résumé du poste

Shoppingtown Hotel in Melbourne is seeking a Function & Bistro Supervisor who thrives on hospitality and guest connection. You will lead from the floor, suggesting meals and drinks to guests and delivering memorable customer service throughout each shift.

You'll ensure high standards from opening to closing, support the gaming team when required, and maintain safe, efficient operations in a hands-on role. A current RSA and flexible availability are essential, with gaming experience a plus.

Qualifications

• Current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would be an asset.
• Hands-on role with manual handling and lifting; able to perform physical tasks safely.

Responsabilités

• Be the face of the floor, connect with guests and ensure a memorable visit.
• Share passion for products and recommend meals or drinks to guests.
• Deliver top-notch customer service and make interactions fun and memorable.
• From first pour to close, uphold high standards and memorable experiences.
• Assist gaming and wagering team when needed and legally able.

Connaissances

People skills

Customer service

Team player

RSA certificate

Description du poste

Function & Bistro Supervisor | Shoppingtown Hotel

We're searching high and low for a true 'people person' with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a Function & Bistro Supervisor:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able.

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You're a natural at making people feel welcome and have a knack for the little details.
• You're a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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