Gaming Supervisor: Create Memorable Guest Moments

ALH Hotels; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discount card and member benefits

Wellbeing programs

Learning & development options

Discounts with Endeavour Group brands

Job summary

ALH Hotels in Melbourne is seeking a Gaming Supervisor at Glengala Hotel to lead guest experiences with warmth and authenticity. You’ll ensure RSA/RCG/RSG compliance, manage payouts, cash handling, and uphold responsible gaming in line with regulations.

You’ll thrive in a team, connect with guests, and adapt to day, evening, and weekend shifts while keeping safety and service at the forefront. Join us and help build memorable moments.

Qualifications

• Strong interpersonal skills with guests and teammates.
• Flexible availability across day, evenings and weekends.
• Current RSA and RSG/RCG qualifications required.

Responsibilities

• Actively engage with guests and create memorable moments.
• Contribute to a culture of safety and responsible gaming compliance (RSA/RCG/RSG).
• Complete machine payouts and cash handling in line with hotel policies.

Skills

People skills

Communication

Team player

Flexible availability

RSA & RSG/RCG qualifications

Job description

ALH Hotels in Melbourne is seeking a Gaming Supervisor at Glengala Hotel to lead guest experiences with warmth and authenticity. You’ll ensure RSA/RCG/RSG compliance, manage payouts, cash handling, and uphold responsible gaming in line with regulations.

You’ll thrive in a team, connect with guests, and adapt to day, evening, and weekend shifts while keeping safety and service at the forefront. Join us and help build memorable moments.