Billing Systems Analyst

Dentons; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Dentons Australia seeks an experienced Billing Systems Analyst to support our Banking & Finance practice in Sydney. The role focuses on reviewing, configuring, and improving the Elite 3E billing system to handle high-volume mortgage and lending matters.

You will translate business requirements into system configurations, develop specifications, and implement process enhancements while collaborating with partners, lawyers, Finance, Accounts and IT.

Qualifications

• Advanced experience using Elite 3E as a Business and Systems Analyst within a legal or professional services environment.
• Specialist knowledge of legal billing systems and high-volume transactional workflows.
• Experience supporting Banking & Finance, mortgage processing, lending or a comparable high-volume practice.
• A strong understanding of legal billing methodologies and revenue management processes.
• Demonstrated experience processing large volumes of bills and managing competing billing deadlines.
• Advanced analytical, reconciliation and problem-solving capability.
• Experience using data and process modelling techniques to define business requirements and system solutions.
• Strong stakeholder management skills, with the ability to work effectively with partners, lawyers, Finance, Accounts and IT teams.
• Exceptional attention to detail and a commitment to billing and financial accuracy.
• Clear, confident and professional communication skills.

Responsibilities

• Review and evaluate Elite 3E billing systems and processes supporting residential and commercial mortgage, secured lending and other high-volume Banking & Finance matters.
• Analyse the processes underpinning the preparation, review and finalisation of large volumes of invoices.
• Design and modify matter and billing configurations for fixed-fee, transaction-based and volume-driven pricing arrangements.
• Develop system specifications for proforma generation, invoice approval workflows, matter billing groups and client-specific billing requirements.
• Investigate complex billing and system issues involving significant transaction volumes and multiple stakeholders.
• Develop and implement functional solutions, system test plans, billing enhancements and process automation initiatives.
• Analyse WIP, billing and financial reports to identify discrepancies, process issues, revenue trends and potential revenue leakage.
• Manage billing adjustments, write-offs, write-ups, transfers and matter corrections within Elite 3E.
• Identify opportunities to improve billing accuracy, workflow efficiency, system functionality and stakeholder service.
• Create user documentation and deliver system and billing process training to fee earners, legal assistants, Finance personnel and other users.
• Maintain accurate financial records and support compliance with firm policies and audit requirements.

Skills

Elite 3E expertise

Legal billing knowledge

High-volume billing

Stakeholder management

Data modelling

Analytical skills

Problem solving

Communication skills

Tools

Elite 3E

Job description

Dentons is the world's largest law firm. We're 20,000+ people globally across 80+ countries including USA; Europe; India and Asia. We are a global polycentric firm which is expanding rapidly in an increasingly globalised legal industry.

Dentons now consistently ranks as one of the five best regarded legal brands in the world according to the Acritas Global Elite Law Firm Brand Index.

About the role

We are seeking an experienced Billing Systems Analyst to support our Banking & Finance practice in Sydney.

This is a specialist ICT Business and Systems Analyst position responsible for reviewing, evaluating and improving the Elite 3E billing systems and processes that support high-volume residential mortgage matters, portfolio lending, secured lending transactions and institutional banking clients.

Working closely with partners, lawyers, legal assistants, Finance, Accounts and IT, you will translate business requirements into effective system configurations, functional specifications and practical process improvements. You will play a central role in ensuring complex client billing arrangements are processed accurately and on time, while helping the practice strengthen revenue management and financial control.

This opportunity will suit an accomplished Elite 3E specialist who combines advanced systems capability with a strong understanding of legal billing and high-volume banking and finance workflows.

Key responsibilities

In this role, you will:

• Review and evaluate Elite 3E billing systems and processes supporting residential and commercial mortgage, secured lending and other high-volume Banking & Finance matters.
• Analyse the processes underpinning the preparation, review and finalisation of large volumes of invoices.
• Design and modify matter and billing configurations for fixed-fee, transaction-based and volume-driven pricing arrangements.
• Develop system specifications for proforma generation, invoice approval workflows, matter billing groups and client-specific billing requirements.
• Investigate complex billing and system issues involving significant transaction volumes and multiple stakeholders.
• Develop and implement functional solutions, system test plans, billing enhancements and process automation initiatives.
• Analyse WIP, billing and financial reports to identify discrepancies, process issues, revenue trends and potential revenue leakage.
• Manage billing adjustments, write-offs, write-ups, transfers and matter corrections within Elite 3E.
• Identify opportunities to improve billing accuracy, workflow efficiency, system functionality and stakeholder service.
• Create user documentation and deliver system and billing process training to fee earners, legal assistants, Finance personnel and other users.
• Maintain accurate financial records and support compliance with firm policies and audit requirements.

About Dentons

Dentons is the world's largest law firm. We're 20,000+ people globally across 80+ countries including USA; Europe; India and Asia. We are a global polycentric firm which is expanding rapidly in an increasingly globalised legal industry.

Dentons now consistently ranks as one of the five best regarded legal brands in the world according to the Acritas Global Elite Law Firm Brand Index.

Key responsibilities

In this role, you will:

• Review and evaluate Elite 3E billing systems and processes supporting residential and commercial mortgage, secured lending and other high-volume Banking & Finance matters.
• Analyse the processes underpinning the preparation, review and finalisation of large volumes of invoices.
• Design and modify matter and billing configurations for fixed-fee, transaction-based and volume-driven pricing arrangements.
• Develop system specifications for proforma generation, invoice approval workflows, matter billing groups and client-specific billing requirements.
• Investigate complex billing and system issues involving significant transaction volumes and multiple stakeholders.
• Develop and implement functional solutions, system test plans, billing enhancements and process automation initiatives.
• Analyse WIP, billing and financial reports to identify discrepancies, process issues, revenue trends and potential revenue leakage.
• Manage billing adjustments, write-offs, write-ups, transfers and matter corrections within Elite 3E.
• Identify opportunities to improve billing accuracy, workflow efficiency, system functionality and stakeholder service.
• Create user documentation and deliver system and billing process training to fee earners, legal assistants, Finance personnel and other users.
• Maintain accurate financial records and support compliance with firm policies and audit requirements.

About you

To succeed in this role, you will bring:

• Advanced experience using Elite 3E as a Business and Systems Analyst within a legal or professional services environment
• Specialist knowledge of legal billing systems and high-volume transactional workflows.
• Experience supporting Banking & Finance, mortgage processing, lending or a comparable high-volume practice.
• A strong understanding of legal billing methodologies and revenue management processes.
• Demonstrated experience processing large volumes of bills and managing competing billing deadlines.
• Advanced analytical, reconciliation and problem-solving capability.
• Experience using data and process modelling techniques to define business requirements and system solutions.
• Strong stakeholder management skills, with the ability to work effectively with partners, lawyers, Finance, Accounts and IT teams.
• Exceptional attention to detail and a commitment to billing and financial accuracy.
• Clear, confident and professional communication skills.

What will set you apart

You will be commercially aware, highly organised and comfortable taking ownership of complex billing issues. You will understand how accurate billing, effective matter configuration and timely revenue realisation contribute to the financial performance of a legal practice.

You will also bring a collaborative approach, an ability to manage competing priorities and a commitment to sharing knowledge, supporting colleagues and keeping stakeholders informed.

Why Dentons

Dentons Australia offers a wide range of incentives aimed at embracing your authenticity, providing purpose, and strengthening your ongoing development.

We offer:

• Equitable salary packaging, incentive pay and rewards
• Salary continuous insurance (for permanent employees or employees on a 6 month or more maximum term contract basis)
• Salary sacrificing and novated leases
• 5 days Bonus Leave per year after 12 months of service
• Additional leave options
• Equal family leave for all genders (including kinship groups)
• Floating public holidays for days of cultural significance
• Exclusive retailer discounts
• Offices designed for collaboration on Gadigal, Naarm, Yuggera, Kaurna and Whadjuk land
• Learning & Development opportunities
• Generous health and wellbeing programs
• Agile and flexible working for all
• Social and diversity networks providing year-round events
• Opportunities to undertake pro-bono legal work

Diversity, Equality & Inclusion

Embedded in our people is a passion to help others through the delivery of justice. It is through this that our commitment to inclusion, equity, and reconciliation has evolved. We are proud to say that by design, we have no single headquarters or dominant national culture, this means the unique perspectives, experiences, and identities of our people come together globally under one purpose to create an inclusive and accessible environment where anyone can thrive.