Benefits & Data Quality Administrator

Toyota Group; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Fully maintained vehicle including ins

Private health insurance contribution

Vehicle lease/purchase discounts

Hybrid work model

Onsite gym & wellness facilities

Free parking & staff cafe

Career development opportunities

Volunteer days & matching gifts

Parental leave benefits

RewardsHub benefits

Job summary

Toyota Motor Corporation Australia is seeking a Benefits & Data Quality Administrator to join the People & Culture division in a permanent full-time role. Based in Altona North, the role focuses on ensuring accuracy and integrity of data supporting employee vehicle and benefits programs, reconciling data from multiple sources and supporting compliance and continuous improvement.

You will handle day-to-day vehicle program administration, respond to employee inquiries, and collaborate with

Qualifications

• Experience in data quality, administration, operations support, customer service, benefits administration, finance or HR support.
• Strong Excel skills with large datasets, reconciliations, discrepancies, and data-driven conclusions.
• Analytical mindset to investigate information from multiple sources and determine practical solutions.
• Excellent attention to detail and commitment to accuracy, quality, and compliance.
• Strong organisation and time management to handle competing priorities and deadlines.
• Excellent communication and stakeholder management with a proactive, customer-focused approach.

Responsibilities

• Reconcile and maintain data relating to employee vehicle benefits, leasing arrangements, deductions, and related programs.
• Investigate discrepancies, anomalies, and exceptions across multiple data sources and coordinate resolution.
• Prepare, validate, and maintain data files, reports, and records to support operations.
• Manage employee inquiries via shared inboxes on vehicle benefits, leasing, and related programs.
• Support audit, compliance, and governance activities including fuel usage audits and investigations.
• Identify opportunities to improve processes, strengthen controls, and enhance efficiency of vehicle benefits administration.
• Collaborate with internal and external stakeholders to ensure timely, accurate service delivery.

Skills

Data quality

Excel

Data analysis

Attention to detail

Organisational skills

Stakeholder management

Communication

Continuous improvement

Tools

Microsoft Excel

Job description

At Toyota we celebrate individualdifferences, and westrive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship,developmentand recognitionprograms.

Together, we are Toyota.

ToyotaMotor CorporationAustralia is well-recognised for offering:

• Fullymaintainedmotor vehicleincluding insuranceexcluding fuel
• Annual contribution to your private health insurance worth over $1,900
• Significant family vehicle lease and purchase discounts
• Flexible hours and workspaces, with a hybrid of working from home and in the office
• Wellness facilities– free onsite gym, end of trip facilities
• Free car parking and discounted onsite cafe
• Genuine career development:promotions, rotationsand paid professional membership
• Paid volunteer days to support your communityand matchedworkplacegiving program
• 26weeks paid primary carers leave,8weeks paid parental leave for secondary carersandSuperannuation paid on unpaidParentalLeave
• Access to Toyota'sRewardsHub– explore,manageand customise your benefits to suit your lifestyle

An exciting opportunity has arisen for a Benefits & Data Quality Administrator to join our People & Culture division in a permanent full-time role.

The People & Culture Division leads the implementation of strategic, people-focused initiatives across Toyota, fostering a safe and inclusive environment where team members are empowered to perform at their best. Operating through an HR shared services model, the division delivers a broad range of services across employee benefits, organisational development, employee relations, health and safety, talent acquisition, and learning and development.

In this role, you will help ensure the accuracy and integrity of data that supports Toyota's employee vehicle and benefits programs. Working with datasets from multiple sources, you will reconcile data, investigate discrepancies, identify trends and exceptions, and support the delivery of accurate and compliant outcomes.

You will also play an important role in providing day-to-day administration of employee vehicle programs, responding to employee enquiries, supporting compliance and audit activities, and contributing to continuous improvement initiatives that enhance data quality, efficiency, and the employee experience.

This role is ideal for someone who enjoys working with data, solving problems, investigating inconsistencies, and working through that information to determine the correct outcome. You'll combine analytical thinking with strong administration and customer service skills in a unique employee benefits environment.

This role is based in Altona North with flexible work arrangements available.

How you'll make an impact

• Reconcile and maintain data relating to employee vehicle benefits, leasing arrangements, deductions, and associated programs to ensure data accuracy and integrity.
• Investigate discrepancies, anomalies, and exceptions across multiple data sources, identifying root causes and coordinating timely resolution.
• Prepare, validate, and maintain data files, reports, and records to support operational activities.
• Manage employee enquiries through shared inboxes, providing support and guidance on vehicle benefits, leasing arrangements, vehicle purchases, and related programs.
• Support audit, compliance, and governance activities (including fuel usage audits) by reviewing information, investigating exceptions, and compliance monitoring.
• Identify opportunities to improve processes, strengthen controls, and enhance the efficiency and effectiveness of vehicle benefits administration.
• Collaborate with internal and external stakeholders to ensure accurate, timely, and customer-focused service delivery.

• Experience in a data quality, administration, operations support, customer service, benefits administration, finance or HR support, compliance, or similar role where accuracy and attention to detail are critical.
• Strong Excel skills with the ability to work confidently with large datasets, perform reconciliations, identify discrepancies, and draw meaningful conclusions from data.
• Demonstrated ability to analyse information from multiple sources, investigate issues, and determine practical solutions.
• Exceptional attention to detail and a commitment to maintaining high standards of accuracy, quality, and compliance.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent communication and stakeholder management skills, with a proactive, customer-focused approach and a passion for continuous improvement.

This is a unique opportunity to combine data quality, investigation, problem solving, administration, and customer service within a specialist employee benefits environment. You'll play an important role in ensuring the smooth operation of Toyota's vehicle benefits programs while contributing to process improvements that enhance the employee experience and business outcomes.

You're welcome to find out more by visiting our careers page: www.toyota.com.au/careers.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use.

We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.

Toyota is an endorsed employer for all women; check out your benefits directly at WORK180.

We don't require a cover letter or selection criteria to be addressed.

Come with us and help create the future.

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Benefits & Data Quality Administrator • Melbourne, VIC, AU