Bendigo Training & Admin Support Specialist

TDT Training Australia; City of Greater Bendigo; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Employee wellbeing program

EAP

Employee incentives

Social events

Job summary

TDT Training is seeking an organised, proactive office administrator to support the Bendigo office, processing student bookings, enrolments and enquiries, and helping trainers and students comply with regulatory requirements.

You’ll manage day-to-day administration, maintain accurate records in VETtrak, and assist with VicRoads materials and audits, while contributing to a safe, efficient, and friendly client experience.

Qualifications

• Experience in administration, customer service or office support.
• Strong administration, organisation and record-keeping skills, with attention to detail.
• Proactive and able to work independently and as part of a team.

Responsibilities

• Process bookings and enrolments and prepare daily booking reports.
• Manage reception, phone, email and face-to-face enquiries professionally.
• Maintain student enrolment files and archive records year to year per requirements.
• Manage VicRoads-supplied materials and keep registers up to date.
• Complete video audits and assist with monthly integrity audits.
• Follow up unpaid invoices and support trainers with paperwork.

Skills

Administration

Customer service

Organization

Record-keeping

Data entry

Microsoft Office

Education

Certificate IV or Diploma in Business Administration

Tools

VETtrak

VicRoads contracts

Job description

TDT Training is seeking an organised, proactive office administrator to support the Bendigo office, processing student bookings, enrolments and enquiries, and helping trainers and students comply with regulatory requirements.

You’ll manage day-to-day administration, maintain accurate records in VETtrak, and assist with VicRoads materials and audits, while contributing to a safe, efficient, and friendly client experience.