Beauty Counter Lead & Growth Coach

The Estée Lauder Companies; Melbourne; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

The Estée Lauder Companies in Melbourne is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, service and operational targets.

You will drive an agile business plan, recruit and retain customers through events, CRM, and inspirational leadership of a high-performing team. This is a path toward a long-term career with a leader in prestige beauty.

Qualifications

• Retail leadership experience in fast-paced environments.
• Proven ability to coach and develop sales teams.
• Strong customer service orientation with a results mindset.
• Excellent verbal and written communication skills.
• Comfort with strategic planning and event execution.
• Ability to manage store operations and drive sales.

Responsabilités

• Lead and develop a team of Sales Associates toward sales and service targets.
• Develop and execute agile business plans.
• Plan in-store events to recruit and retain customers.
• Maintain high customer relationship management and CRM initiatives.
• Foster a culture of teamwork and excellence.

Connaissances

Leadership

Coaching

Customer Service

Communication

Team Leadership

Strategic Planning

Results Driven

Attention to Detail

Autonomy

Relationship Building

Outils

Microsoft Excel

Email/CRM tools

Description du poste

The Estée Lauder Companies in Melbourne is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, service and operational targets.

You will drive an agile business plan, recruit and retain customers through events, CRM, and inspirational leadership of a high-performing team. This is a path toward a long-term career with a leader in prestige beauty.