Cosmetics Retail Assistant Counter Manager — Lead & Coach

Estee Lauder; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Estee Lauder Melbourne is seeking an inspirational Assistant Counter Manager to support the Store Manager in leading and coaching a team of Sales Associates to meet sales, customer service and operational targets.

Ideal candidates will have prior supervisory experience, strong coaching ability and a passion for prestige beauty. The role offers opportunities for progression within a global luxury brand and a dynamic retail environment.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast paced work environment.
• Previous experience with retail point‑of‑sale software.

Skills

Retail experience in cosmetics

Inspirational customer service

Supervisory coaching

Retail operations & inventory

Flexible hours incl. evenings & events

POS software experience

Tools

POS software

Job description

Estee Lauder Melbourne is seeking an inspirational Assistant Counter Manager to support the Store Manager in leading and coaching a team of Sales Associates to meet sales, customer service and operational targets.

Ideal candidates will have prior supervisory experience, strong coaching ability and a passion for prestige beauty. The role offers opportunities for progression within a global luxury brand and a dynamic retail environment.