Bar Manager | Full-time | Petit Crenn Melbourne

IHG; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Laundry for business attire

Impressive room discounts

Discount program on beverages and more

Job summary

InterContinental Melbourne The Rialto is seeking a Bar Manager for Petit Crenn, Melbourne. You will lead bar operations, develop a high-performing team and deliver exceptional guest experiences in a luxury setting.

You will work closely with the Restaurant Manager to champion premium beverages, maintain service standards, and drive sales while ensuring compliance and safety across all bar activities.

Qualifications

• 2–3 years leadership experience as a Bar Manager in a high-end setting
• Excellent knowledge of Australian and European wines and spirits
• Strong experience with classic cocktails and trend awareness
• Victorian Responsible Service of Alcohol Certification
• Hospitality/food & beverage management qualification preferred
• Excellent interpersonal and teamwork skills
• Ability to work in a fast-paced environment and manage workload priorities

Responsibilities

• Oversee daily bar operations and maintain service standards
• Open, operate, and close bar areas in line with procedures
• Manage guest feedback professionally and report outcomes
• Handle guest transactions accurately per policies
• Ensure health, safety and licensing compliance across bar operations
• Maintain beverage quality and presentation consistency
• Lead training and upselling initiatives for the team
• Utilise POS and inventory systems effectively and train staff
• Support promotions, events, seasonal menus and sales initiatives
• Maintain reservations, events, staff records, stock ordering and docs
• Monitor sales, trends and KPIs to drive planning and decision-making
• Manage beverage costs, wastage and stock variances
• Conduct stocktakes and ensure responsible stock use
• Promote profitability and cost control through KPIs
• Recruit, train and mentor team members for ongoing success
• Oversee rostering and labour resources to meet needs
• Ensure WHS compliance and required trainings
• Perform other duties as directed by Management

Skills

Leadership experience

Wine knowledge

Cocktail knowledge

Interpersonal skills

Team leadership

Education

Hotel Management qualification

Food & Beverage qualification preferred

Tools

POS systems

Inventory management

Job description

Petit Crenn, Melbourne is a neighbourhood café and wine bar shaped by the soul of France and the energy of Australia. Classic dishes, prepared à la minute, meet thoughtful wines and cocktails, all guided by seasonality and restraint.

From morning through evening, the space moves with ease, guests order at the bar, settle where they like, and return often. Drinking and eating unfold in a natural rhythm, where everyday moments are elevated through craft and conviviality.

About the Role

Petit Crenn is scheduled to open in October 2026 and will be centrally located in the historic InterContinental Melbourne the Rialto.

As Bar Manager, you will be the face of the bar, reporting directly to the Restaurant Manager. You will lead all bar operations, inspiring and developing a high-performing team while delivering exceptional guest experiences. Working alongside passionate professionals, you will champion a brand renowned for its excellence, authenticity, and innovation, ensuring every guest interaction reflects our commitment to outstanding service, premium beverages, and memorable moments.

Duties and Responsibilities

• Oversee the efficient day-to-day operation of the bar, ensuring service standards are met and exceptional guest experiences are delivered.
• Ensure all bar areas are opened, operated and closed in accordance with departmental standards and procedures.
• Manage guest feedback and complaints professionally, keeping the Restaurant Manager informed of significant issues and outcomes.
• Process guest transactions accurately and in line with company policies and cash-handling procedures.
• Ensure compliance with all health, safety and licensing regulations across bar operations, equipment and practices.
• Maintain beverage quality standards, ensuring consistency in preparation, presentation and service.
• Drive beverage knowledge, training and upselling capability across the team.
• Ensure effective use of POS and inventory systems, with accurate transaction recording and team training.
• Support beverage promotions, special events, seasonal menus and sales initiatives.
• Maintain administrative processes relating to reservations, events, staff records, stock ordering and operational documentation.
• Track business levels, sales performance, guest trends and operational metrics to support planning and decision-making.
• Monitor beverage costs, stock levels, wastage, breakages and departmental expenses.
• Conduct stocktakes, manage inventory and investigate stock variances.
• Promote financial awareness and responsible use of stock, equipment, consumables and glassware.
• Demonstrate strong commercial acumen, including understanding KPIs, revenue drivers, average spend, labour costs, beverage margins and profitability.
• Analyse financial and operational reports to identify opportunities to improve revenue, profitability, efficiency and guest satisfaction.
• Drive sales through beverage programs, promotions, upselling initiatives and team engagement.
• Recruit, train, coach and lead team members, fostering a positive, high-performing culture aligned with company values.
• Develop team capability through coaching, mentoring and training for current and future roles.
• Manage rostering, annual leave and labour resources to meet operational requirements.
• Maintain Workplace Health & Safety compliance and ensure all team members receive required training, including responsible service of alcohol, equipment operation, hazard awareness and emergency procedures.
• Perform other duties as outlined in the position description or directed by Management.

What We Need from You

• You must hold a valid and unrestricted work visa to work in Australia
• At least 2-3 years previous leadership experience as a Bar Manager in a high-end restaurant, wine bar or luxury hotel
• Excellent knowledge of Australian and European wines, and spirits
• Strong experience with classic cocktails, a natural creativity in developing new ideas as well as a genuine interest in keeping abreast of trends impacting the bar industry.
• Valid Victorian Responsible Service of Alcohol Certification
• Qualifications in Hotel Management and/or Food & Beverage related field preferred
• Excellent interpersonal skills.
• A team player, ability to work in a fast-paced environment and prioritise workloads, as well as assist in supporting the team with other duties as required

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program.

We give every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

The company is an equal opportunity employer