Banquets Team Leader: Beverages & Events

W Hotels; Sydney; Presencial; AUD 65.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel room discounts

Special Marriott Marriott training

Food & beverage discounts

Recognition programs

Wellbeing programs

Employee Assistance Program

Great Places to Work certification

Descripción de la vacante

W Sydney is seeking a Banquets Team Leader to deliver exceptional event experiences across meetings, conferences, social events and banquets. You will lead on the floor, coordinate operations, and elevate service to reflect the W Hotels vibrant culture.

As a key member of the Banquets team, you will mentor staff, ensure standards are met, and collaborate with hotel departments to create unforgettable guest moments. This on-site role offers a fast-paced environment and opportunities for growth.

Responsabilidades

• Leading and supporting the Banquets team to deliver exceptional beverage and food service during events and functions.
• Supervising event setup, execution, and breakdown to ensure spaces meet brand and operational standards.
• Greeting and engaging with guests, anticipating needs, and resolving requests professionally and efficiently.
• Coordinating banquet operations to ensure events run smoothly and according to client expectations.
• Monitoring service standards and providing guidance, coaching, and support to banquet talent throughout shifts.
• Maintaining banquet venues, equipment, storage areas, and back-of-house spaces in a clean, organized, and well-maintained state.
• Managing stock levels of banquet equipment, amenities, and service supplies.
• Identifying and reporting maintenance issues, safety concerns, or operational risks promptly.
• Following workplace health, safety, and sanitation procedures, including proper use of cleaning products and equipment.
• Collaborating with the wider Beverage & Food team and other hotel departments to create memorable guest experiences and deliver Whatever/Whenever service.

Descripción del empleo

W Sydney is seeking a Banquets Team Leader to deliver exceptional event experiences across meetings, conferences, social events and banquets. You will lead on the floor, coordinate operations, and elevate service to reflect the W Hotels vibrant culture.

As a key member of the Banquets team, you will mentor staff, ensure standards are met, and collaborate with hotel departments to create unforgettable guest moments. This on-site role offers a fast-paced environment and opportunities for growth.