Beverage & Food Team Leader (Banquets)

W Hotels; Sydney; On-site; AUD 65,000 - 100,000; Full time

Benefits offered by this job

Hotel room discounts

Special Marriott Marriott training

Food & beverage discounts

Recognition programs

Wellbeing programs

Employee Assistance Program

Great Places to Work certification

Job summary

W Sydney is seeking a Banquets Team Leader to deliver exceptional event experiences across meetings, conferences, social events and banquets. You will lead on the floor, coordinate operations, and elevate service to reflect the W Hotels vibrant culture.

As a key member of the Banquets team, you will mentor staff, ensure standards are met, and collaborate with hotel departments to create unforgettable guest moments. This on-site role offers a fast-paced environment and opportunities for growth.

Responsibilities

• Leading and supporting the Banquets team to deliver exceptional beverage and food service during events and functions.
• Supervising event setup, execution, and breakdown to ensure spaces meet brand and operational standards.
• Greeting and engaging with guests, anticipating needs, and resolving requests professionally and efficiently.
• Coordinating banquet operations to ensure events run smoothly and according to client expectations.
• Monitoring service standards and providing guidance, coaching, and support to banquet talent throughout shifts.
• Maintaining banquet venues, equipment, storage areas, and back-of-house spaces in a clean, organized, and well-maintained state.
• Managing stock levels of banquet equipment, amenities, and service supplies.
• Identifying and reporting maintenance issues, safety concerns, or operational risks promptly.
• Following workplace health, safety, and sanitation procedures, including proper use of cleaning products and equipment.
• Collaborating with the wider Beverage & Food team and other hotel departments to create memorable guest experiences and deliver Whatever/Whenever service.

Job description

Additional Information

Job Number26143036

Job CategoryFood and Beverage & Culinary

Location31 Wheat Road, Sydney New S 2000, Australia VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Sydney is now casting for a B&F Team Leader to focus on our Banquets department. Collaborating closely with the Banquet Manager, this integral role will focus on creating unique and vibrant experiences for our guest.

If you are passionate about curating diverse and authentic experiences for our guests, creating memories for a lifetime, and working in team with fun-loving individuals who go above and beyond to deliver exceptional experiences to our guests then this exciting role is for you.

Job Summary

As a Banquets Team Leader at W Sydney, you will play a key role in delivering exceptional and memorable event experiences for our guests. You will lead by example on the floor, supporting the seamless execution of meetings, conferences, social events, and banquets while driving the energetic and vibrant service culture W Hotels is known for. This role is responsible for coordinating banquet operations, engaging with guests, supporting talent, and ensuring every event is delivered with creativity, efficiency, and attention to detail.

CORE WORK ACTIVITIES

The core responsibilities include:

• Leading and supporting the Banquets team to deliver exceptional beverage and food service during events and functions.
• Supervising event setup, execution, and breakdown to ensure all spaces meet brand and operational standards.
• Greeting and engaging with guests, anticipating their needs, and resolving requests professionally and efficiently.
• Assisting with the coordination of banquet operations to ensure events run smoothly and according to client expectations.
• Monitoring service standards and providing guidance, coaching, and support to banquet talent throughout shifts.
• Ensuring banquet venues, equipment, storage areas, and back-of-house spaces are clean, organised, and well maintained.
• Maintaining appropriate stock levels of banquet equipment, amenities, and service supplies.
• Identifying and reporting maintenance issues, safety concerns, or operational risks in a timely manner.
• Following all workplace health, safety, and sanitation procedures, including the correct use of cleaning products and equipment.
• Collaborating with the wider Beverage & Food team and other hotel departments to create memorable guest experiences and deliver Whatever/Whenever service.

This role is ideal for a passionate hospitality professional who thrives in a fast-paced environment, enjoys leading teams, and is driven to create unforgettable moments for guests.

Benefits

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.