Beverage & Food Host

W Hotel; Sydney; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Room discounts

Marriott training

F&B discounts

Wellbeing programs

Employee assistance

Great Places to Work

Job summary

W Sydney is seeking a Beverage & Food Host to set the tone for guests from arrival, delivering stylish and unforgettable dining experiences with warmth and signature W flair. As the first point of connection, you will guide guests through seating, answer questions about menus, coordinate with Beverage & Food and Talent teams to ensure smooth service, and deliver Whatever/Whenever service.

This role offers access to Marriott training programs and hotel-wide discounts for you and your circle, with

Responsibilities

• Greeting and engaging guests with a vibrant, polished and welcoming presence
• Managing reservations, waitlists and table allocations to optimise service flow
• Escorting guests to their tables and ensuring seamless seating transitions
• Maintaining strong knowledge of venue offerings and answering guest questions confidently
• Coordinating with the Beverage & Food and Talent teams to support operational efficiency
• Delivering Whatever/Whenever service by anticipating guest needs and elevating each interaction

Job description

Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Sydney is now casting for a Beverage & Food Host—talent with presence, charm, and finesse. We’re searching for dynamic individuals who can set the tone from the moment guests arrive, creating seamless, stylish and unforgettable dining experiences.

JOB SUMMARY

As a Beverage & Food Host, you will be the first point of connection for our guests and the spark that sets the scene for their dining experience. You’ll ensure smooth guest flow, create welcoming moments, and deliver service with confidence, warmth, and signature W flair.

Responsibilities include:

Greeting and engaging guests with a vibrant, polished and welcoming presence

Managing reservations, waitlists and table allocations to optimise service flow

Escorting guests to their tables and ensuring seamless seating transitions

Maintaining strong knowledge of venue offerings and answering guest questions confidently

Coordinating with the Beverage & Food and Talent teams to support operational efficiency

Delivering Whatever/Whenever service by anticipating guest needs and elevating each interaction

BENEFITS

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

The best hotel training opportunities produced independently byWSydney and internationally recognised training programs by Marriott International

Discounts on food & beverage across all our hotels

Recognition programs to keep you motivated

Wellbeing & mindfulness programs to ensure you stay healthy

Employee Assistance Program

‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.