Banking Operations Specialist

Australian Military Bank Ltd; Sydney; Presencial; AUD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff Banking product + Services discs

Novated Leasing options

4 weeks Paid Parental + Purchased Left

Referral Reward Program

Employee Assistance Program

Annual Flu Shot + Blood Donor Leave

Polo Shirt provided

Service Awards

Birthday Leave

Resumo da oferta

Australian Military Bank is seeking a Banking Operations Officer in Sydney to support day-to-day banking operations, ensure accurate processing of payments, and maintain member accounts across branches.

You’ll work across payments processing, account administration, collections and operational reporting, contributing to process improvements and delivering timely support to members and branches.

Qualificações

• At least 1 year of experience in a similar role in banking or financial services.
• Strong attention to detail, accuracy and organisational skills.
• Proficiency in Microsoft Excel and Word.
• Good communication and interpersonal skills with stakeholders.
• Strong problem solving and proactive improvement mindset.
• Experience in banking operations, payments processing or reconciliations is valued.

Responsabilidades

• Payments and transactions: Process and investigate payments, including Direct Entry, BPAY, NPP and SWIFT, plus card disputes and chargebacks.
• Account administration: Support member account maintenance, term deposits and banking accounts.
• Collections and deceased estates: Assist with collections and deceased estate administration per policy.
• Operational controls: Complete reconciliations, investigate discrepancies and ensure timely processing.
• Member and stakeholder support: Respond to enquiries from branches, members and internal teams.
• Continuous improvement: Identify opportunities to improve processes and support system projects.

Conhecimentos

Attention to detail

Organisational skills

Communication skills

Problem solving

Teamwork

Customer service

Formação académica

Advanced diploma or degree

Ferramentas

Microsoft Excel

Microsoft Word

Descrição da oferta de emprego

Australian Military Bank is seeking a Banking Operations Officer in Sydney to support day-to-day banking operations, ensure accurate processing of payments, and maintain member accounts across branches.

You’ll work across payments processing, account administration, collections and operational reporting, contributing to process improvements and delivering timely support to members and branches.