Personal Banker – Digital Banking & Member Experience

Australian Military Bank Ltd; Oyster Cove; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff Banking product + Services disc

Novated Leasing options

4 weeks Paid Parental + PurchasedLeave

Referral Reward Program

Employee Assistance Program

Annual Flu Shot + Blood Donor Leave

Uniform allowance + Polo Shirt

Service Awards

Job summary

Australian Military Bank in New South Wales is seeking a Personal Banker to serve members with everyday banking needs, educate on digital tools and process applications for savings, insurance, personal loans and credit cards.

You’ll make outbound calls, build trust, refer mortgage enquiries to specialists and strengthen relationships within the Defence community. Prior retail banking experience and Tier 2 accreditation are valued.

Qualifications

• Previous experience in retail banking sector.
• Tier 2 accreditation is preferred.

Responsibilities

• Providing seamless end to end banking experience.
• Making outbound calls to new and prospective members.
• Referring mortgage enquires to our mortgage specialist.
• Creating meaningful conversation with members by building trust and confidence.
• Building relationships within the Defence Community.
• Educating our members to adopt and use digital banking tools.

Skills

Retail banking experience

Outbound calling

Customer service

Education

Tier 2 accreditation

Job description

Australian Military Bank in New South Wales is seeking a Personal Banker to serve members with everyday banking needs, educate on digital tools and process applications for savings, insurance, personal loans and credit cards.

You’ll make outbound calls, build trust, refer mortgage enquiries to specialists and strengthen relationships within the Defence community. Prior retail banking experience and Tier 2 accreditation are valued.