Banking Operations & Payments Specialist

Australian Military Bank Ltd; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Staff Banking product + Services disc

Novated Leasing options

4 weeks Paid Parental + PurchasedLeave

Referral Reward Program

Employee Assistance Program

Annual Flu Shot + Blood Donor Leave

Polo Shirt provided

Service Awards

Birthday Leave

Job summary

Australian Military Bank is seeking a Banking Operations Officer to support day-to-day banking operations, ensuring accurate processing of transactions and maintenance of member accounts. The role covers payments processing, account administration, collections and operational reporting, with opportunities to contribute to process improvements.

You will work in a fast-paced environment where attention to detail and accuracy are essential.

Qualifications

• Minimum 1 year of experience in a similar banking operations role or related financial services.
• Strong attention to detail and accuracy in completing tasks.
• Proficient in Microsoft Excel and Word; able to manage data and reports.
• Excellent communication and interpersonal skills for stakeholder engagement.

Responsibilities

• Process and investigate payments and transactions including Direct Entry, BPAY, NPP and SWIFT.
• Support member account administration, term deposits, business banking accounts and transactions.
• Assist collections and deceased estate administration in line with policies.
• Complete reconciliations, investigate discrepancies and ensure timely processing of transactions.
• Respond to enquiries from branches, members and internal teams to resolve issues.
• Identify opportunities to improve processes and support system improvements.

Skills

Attention to detail

Communication

Problem solving

Teamwork

Customer service

Education

Advanced diploma or degree in related discipline

Tools

Microsoft Excel

Microsoft Word

Job description

Australian Military Bank is seeking a Banking Operations Officer to support day-to-day banking operations, ensuring accurate processing of transactions and maintenance of member accounts. The role covers payments processing, account administration, collections and operational reporting, with opportunities to contribute to process improvements.

You will work in a fast-paced environment where attention to detail and accuracy are essential.