Member-Focused Personal Banker - Digital Banking Advocate

Australian Military Bank Ltd; Holtze; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Staff Discounts

Novated Leasing

Parental Leave

Referral Program

Employee Assistance

Flu Shot & Blood Donor Leave

Uniform allowance

Service Awards

Job summary

Australian Military Bank is seeking a Personal Banker to serve members' everyday banking needs, including savings accounts, insurances, personal loans and credit cards, while guiding them to digital banking solutions.

As the first point of contact, you will build trust with members, make outbound calls, refer mortgage inquiries to specialists, and nurture relationships within the Defence community, with ongoing training and career progression.

Qualifications

• Experience in retail banking is required.
• Numerate and comfortable handling numbers.
• Tier 2 accreditation preferred.

Responsibilities

• As the first point of contact, service members with everyday banking needs.
• Make outbound calls to new and prospective members.
• Refer mortgage inquiries to mortgage specialist.
• Build trust and relationships within the Defence Community.
• Educate members to adopt and use digital banking tools.

Skills

Retail banking experience

Numeracy

Education

Tier 2 accreditation

Job description

Australian Military Bank is seeking a Personal Banker to serve members' everyday banking needs, including savings accounts, insurances, personal loans and credit cards, while guiding them to digital banking solutions.

As the first point of contact, you will build trust with members, make outbound calls, refer mortgage inquiries to specialists, and nurture relationships within the Defence community, with ongoing training and career progression.