Banking Customer Service & Solutions Advisor

St.George Bank; Sydney; Sur place; AUD 55 000 - 70 000; Plein temps

Résumé du poste

St George Bank Castle Hill, NSW branch is seeking a Customer Service Advisor to assist customers with everyday banking needs, answer inquiries and offer tailored solutions. You will play a key role in delivering excellent service and building strong customer relationships.

This full-time position requires 38 hours per week, Monday to Saturday, with training and a supportive team environment to help you grow your banking career.

Qualifications

• Clear and confident communication with customers to foster strong relationships.
• Focus on delivering exceptional service that exceeds customer expectations.
• Work as part of a collaborative team environment, leveraging prior teamwork experience.
• Strong communication skills and excellent time management.
• Availability to work Monday to Friday from 8:30am - 4:30pm.
• Opportunity to enhance skills and become a new business expert.

Responsabilités

• Assist customers with everyday banking transactions and inquiries.
• Offer tailored solutions and identify opportunities to cross-sell products and services.
• Provide excellent service and problem-solving to ensure customer satisfaction.
• Maintain accurate records and contribute to a positive team environment.

Connaissances

Clear communication

Confident communication

Time management

Teamwork

Customer service

Availability 8:30–16:30

Description du poste

St George Bank Castle Hill, NSW branch is seeking a Customer Service Advisor to assist customers with everyday banking needs, answer inquiries and offer tailored solutions. You will play a key role in delivering excellent service and building strong customer relationships.

This full-time position requires 38 hours per week, Monday to Saturday, with training and a supportive team environment to help you grow your banking career.