Banking Customer Advisor: Personal Service & Solutions

NAB; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Banking discounts

Travel benefits

Leave benefits

Job summary

NAB is seeking a Branch Customer Advisor for the Dee Why branch in Sydney. You will be the first point of contact for customers, helping with account openings, lending and everyday banking needs, while guiding customers toward NAB’s Smarter Banking options for a simple and secure experience.

You will join a customer-obsessed team that values accuracy, inclusion, and service quality. Hours include a 9:00am–5:15pm pattern with weekday shifts; NAB offers career development and a wide range of

Qualifications

• Support NAB’s Dee Why Branch by being the first point of contact for customers, putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Responsibilities

• Be the first point of contact for NAB Dee Why customers at the branch
• Assist customers with product recommendations and banking transactions
• Promote and demonstrate Self-service and digital banking options to customers

Skills

Customer service

Banking product knowledge

Attention to detail

Team player

Job description

NAB is seeking a Branch Customer Advisor for the Dee Why branch in Sydney. You will be the first point of contact for customers, helping with account openings, lending and everyday banking needs, while guiding customers toward NAB’s Smarter Banking options for a simple and secure experience.

You will join a customer-obsessed team that values accuracy, inclusion, and service quality. Hours include a 9:00am–5:15pm pattern with weekday shifts; NAB offers career development and a wide range of