Banking Customer Experience Advisor – Dee Why

National Australia Bank; Sydney; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Discounts on banking products

Travel, fitness, events and technology

Parental, religious, special, sporting

NAB Benefits and Perks website

Job summary

National Australia Bank is seeking a Branch Customer Advisor in Dee Why to deliver a seamless, tailored customer experience. You will be the first point of contact for customers at the Dee Why branch, guiding them to suitable banking products and services and promoting self-service options for a simple, secure banking experience.

We value customer obsession, inclusion and teamwork, with tailored career development and mobility opportunities to set you up for success.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

Responsibilities

• Support NAB’s Dee Why Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Job description

National Australia Bank is seeking a Branch Customer Advisor in Dee Why to deliver a seamless, tailored customer experience. You will be the first point of contact for customers at the Dee Why branch, guiding them to suitable banking products and services and promoting self-service options for a simple, secure banking experience.

We value customer obsession, inclusion and teamwork, with tailored career development and mobility opportunities to set you up for success.