Bank Receptionist & Admin: Welcoming & Coordinating Care

Integrated Care 24 Ltd; Brighton; Sur place; AUD 27 000 - 39 000; Plein temps

Avantages offerts par ce poste

NHS Pension Scheme

Free 24/7 counselling service

Learning and development opportunities

Rewards platform access

Blue Light Card / NHS discounts

Résumé du poste

Integrated Care 24 (IC24) is seeking a Bank Receptionist / Administrator for Allied Medical Practice in Brighton. You will be the friendly first point of contact, welcoming patients and supporting the clinical and admin teams to keep services running smoothly.

You may work across two GP practices, book appointments, handle telephone and online enquiries, update records and assist with registrations. A DBS check and eligibility to work in the UK are required; prior GP experience is not essential,

Qualifications

• Experience dealing with the public face-to-face or by phone.
• Strong administrative, office or clerical skills.
• Friendly, approachable and able to communicate with people from diverse backgrounds.
• Able to stay calm and professional when patients are worried.
• Organised with ability to manage a varied workload.
• Good IT skills with email and MS Office.

Responsabilités

• Welcoming and supporting our patients.
• Checking patients in and guiding them to the right service.
• Booking appointments and handling enquiries.
• Processing repeat prescription requests and referrals.
• Updating patient records and maintaining confidentiality.
• Liaising with hospitals and community services.
• Keeping the reception areas tidy and organised.
• Providing cover during leave or high demand.
• Handling sensitive information and data protection.

Connaissances

Customer service experience

Administrative skills

IT skills

Communication

Outils

Microsoft Office

Electronic systems

Description du poste

Integrated Care 24 (IC24) is seeking a Bank Receptionist / Administrator for Allied Medical Practice in Brighton. You will be the friendly first point of contact, welcoming patients and supporting the clinical and admin teams to keep services running smoothly.

You may work across two GP practices, book appointments, handle telephone and online enquiries, update records and assist with registrations. A DBS check and eligibility to work in the UK are required; prior GP experience is not essential,