Bank Receptionist & Admin — Patient Care & Scheduling

NHS Jobs; Brighton; Presencial; AUD 27 000 - 39 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

NHS Pension Scheme

Free 24/7 counselling service

Learning and development opportunities

Discount platform membership

Blue Light Card access

Resumo da oferta

IC24 is hiring a Bank Receptionist / Administrator for Allied Medical Practice in Brighton. You’ll greet patients, manage appointments, process prescriptions, and handle inquiries while supporting clinical and admin teams.

You don’t need GP practice experience; strong admin or customer service skills and good IT abilities help you succeed. Bank shifts offer flexibility and exposure to NHS services.

Qualificações

• Experience dealing with the public face-to-face and over the telephone.
• Good administrative, office or clerical skills.
• Friendly, approachable and comfortable communicating with people from different backgrounds.
• Ability to stay calm and professional when patients are worried, frustrated or upset.
• Organised and able to manage a varied workload while priorities change.
• Good IT skills and comfortable using email, Microsoft Office and electronic systems.
• Understand the importance of patient confidentiality and handling sensitive information.

Responsabilidades

• Welcoming and supporting our patients; being the first point of contact.
• Managing appointments and enquiries; booking appointments and handling messages.
• Processing repeat prescription requests and updating records.
• Updating electronic patient records and scanning correspondence.
• Liaising with hospitals and community services to coordinate referrals.
• Keeping the practice organised and handling general administration.
• Providing flexible bank support during leave or high demand.
• Maintaining confidentiality and data protection in all duties.

Conhecimentos

Customer service

Administrative skills

IT skills

MS Office

Ferramentas

Electronic systems

Descrição da oferta de emprego

IC24 is hiring a Bank Receptionist / Administrator for Allied Medical Practice in Brighton. You’ll greet patients, manage appointments, process prescriptions, and handle inquiries while supporting clinical and admin teams.

You don’t need GP practice experience; strong admin or customer service skills and good IT abilities help you succeed. Bank shifts offer flexibility and exposure to NHS services.