Bakery Department Manager

Drakes Supermarkets; City of Mount Gambier; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discount

On-site training

Career progression

Qualifications funded

Benefits package

Job summary

Drakes Supermarkets is seeking a capable Store Department Manager to lead the fresh foods area. Reporting to the Store Manager and Bakery Supervisor, you will manage stock, drive sales, and coach a small team to deliver outstanding service.

This full-time role in Mount Gambier offers on-site training, KPI-driven targets and real opportunities for promotion, with a strong emphasis on food safety, team culture, and delivering a first-class customer experience every day.

Qualifications

• Experience in fresh food department operations.
• Experience training, coaching, and managing a team.
• Experience achieving department/store KPI’s and targets.
• Excellent communication and customer service skills.
• Experience with stock management and merchandising.
• Strong business acumen with an understanding of retail operations.
• Ability to build rapport and maintain a positive team culture.
• Ability to work in a fast-paced and ever-changing environment.

Responsibilities

• Manage the department as if it were your own store, reporting to the Store Manager and Bakery Supervisor.
• Ensure accurate stock management and compliance while monitoring and achieving sales and gross profit targets.
• Train, coach and develop your team to deliver exceptional customer service.
• Maintain food health and safety standards across the department.
• Support nearby stores during periods of staff leave when needed.

Skills

Fresh food operations

Team leadership

Customer service

Stock management

Sales driving

Cash handling & compliance

Job description

Ready for a new challenge? Bring your retail experience, passion for people and leadership skills to a role where you can truly make an impact.

About Us

Drakes Supermarkets is a family owned and operated business, being the largest independently owned supermarket chain in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

The Role

Reporting directly to the Store Manager and Bakery Supervisor, this successful applicant will be responsible for managing the department as if it were their own store.

Some of the key tasks include ensuring accurate stock management and compliance, monitoring and achieving sales, and gross profit targets, train, coach and developing your team, all while ensuring the department consistently meets food health and safety requirements.

This is a full-time salaried position.

Availability Requirements

• Monday-Friday between 7am-6pm
• Fortnightly rotation of a Saturday or Sunday shift
• Ability to be flexible during periods of team leave.
• A willingness to support nearby stores if required.

About You

To excel in this role, we are looking for someone with proven experience in a similar role. You’ll have:

• Knowledge of fresh food department operations
• Experience training, coaching, and managing a team.
• Experienced with achieving department/store KPI’s and targets.
• Excellent communication and customer service skills
• Experience with stock management and merchandising
• Strong business acumen with an understanding of retail operations
• The ability to build rapport and maintain a positive team culture.
• The ability to work in a fast-paced and ever-changing environment.

Drakes Benefits

• Attractive remuneration and incentives
• Full on-site training
• Strong opportunity for promotion and future career development opportunities
• 10% staff and family discount across all Drakes stores
• Company funded retail management and first aid qualifications.
• Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!