Service Deli Manager

Drake Supermarkets Pty Ltd; Kingscote; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Attractive remuneration and incentives

Full on-site training

Promotional opportunities and career发展

Staff and family discount 10% acrossDr

Job summary

Drakes Supermarkets Pty Ltd is seeking a capable Store Department Leader to manage the deli/fresh-food area with a focus on stock control, KPIs, and customer service. Reporting to the Store Manager, you will lead, train and develop a team while ensuring health and safety standards are met in a fast-paced retail environment.

This full-time salaried role requires strong communication and retail operations knowledge, with a proven ability to drive sales and maintain a positive store culture.

Qualifications

• Experience in a similar role, managing a department like a store.
• Strong leadership and coaching abilities with team development.
• Track record of achieving department KPIs and driving sales.

Responsibilities

• Oversee daily department operations and stock control to ensure accuracy.
• Coach, train and develop team while maintaining high service standards.
• Monitor health and food safety compliance and contribute to store profitability.

Skills

Fresh food ops

Team leadership

KPI achievement

Stock management

Merchandising

Customer service

Retail operations

Communication

Job description

Ready for a new challenge? Bring your retail experience, passion for people and leadership skills to a role where you can truly make an impact.

About Us

Drakes Supermarkets is a family owned and operated business, being the largest independently owned supermarket chain in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

The Role

Reporting directly to the Store Manager and Deli Supervisor, this successful applicant will be responsible for managing the department as if it were their own store.

Some of the key tasks include ensuring accurate stock management and compliance, monitoring and achieving sales, and gross profit targets, train, coach and developing your team, all while ensuring the department consistently meets food health and safety requirements.

This is a full-time salaried position.

Availability Requirements

• Monday-Friday between 7am-4pm
• Fortnightly rotation of a Saturday or Sunday shift
• Ability to be flexible during periods of team leave.

About You

To excel in this role, we are looking for someone with proven experience in a similar role. You’ll have:

• Knowledge of fresh food department operations
• Experience training, coaching, and managing a team.
• Experienced with achieving department/store KPI’s and targets.
• Excellent communication and customer service skills
• Experience with stock management and merchandising
• Strong business acumen with an understanding of retail operations
• The ability to build rapport and maintain a positive team culture.
• The ability to work in a fast-paced and ever-changing environment.

Drakes Benefits

• Attractive remuneration and incentives
• Full on-site training
• Strong opportunity for promotion and future career development opportunities
• 10% staff and family discount across all Drakes stores
• Company funded retail management and first aid qualifications.
• Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!