AWS Cloud Solutions Consultant — Connect & CX Architect

Minacs

City of Melbourne

On-site

AUD 140,000 - 190,000

Full time

14 days+

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Job summary

Concentrix is seeking an experienced AWS Cloud Solutions Consultant to join the ANZ DevOps team. You will architect, design, and implement cloud-based solutions across AWS, including Amazon Connect and CX platforms.

The role requires 5+ years of AWS experience, Full-Stack skills, and proficiency with Lambda, Kinesis, Glue, Athena, and QuickSight. You will collaborate with engineering teams, participate in the SDLC, and build data pipelines and dashboards to deliver actionable CX insights.

Qualifications

5+ years of experience architecting, designing, developing and implementing AWS solutions.
Full-Stack skills: Node.js, React, .NET Core, SQL, NoSQL, Python.
Strong knowledge of AWS platform: EC2, EKS, Lambda, S3, RDS, Aurora, AppSync.
Experience with Amazon Connect and CX-related AWS services (Lex, Kinesis, Glue, Athena, QuickSight).
Experience building data pipelines and analytics on AWS; CX data experience valued.
Proficient in REST/GraphQL web services; familiar with AWS Well-Architected Framework.

Responsibilities

Identify and implement optimal cloud-based solutions for clients, including Amazon Connect.
Design, build, and deploy AWS applications under project guidance.
Participate in the full software development life cycle for AWS solutions.
Support Amazon Connect engagements with Lambda integrations and CloudFormation templates.
Build data pipelines and dashboards to provide CX visibility.
Troubleshoot incidents, document issues, and implement preventive measures.
Educate teams on new cloud initiatives and provide training as needed.