Aviation Ground Service Specialist (VIP & Baggage)

Platinum Business Aviation Centre; Gold Coast City; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Birthday leave

Job summary

Platinum Business Aviation Centre on the Gold Coast Airport in Bilinga is seeking a Ground Handler to join our expanding team. This multiskilled role covers operations, baggage handling and refuelling, with an immediate start for the right candidate.

Shift patterns are rotating across 38 hours a week, including weekends and holidays, to support 24/7 flight operations. You will work in a fast-paced, safety‑driven aviation environment.

Qualifications

• Experience in aviation or ground handling is advantageous.
• Valid driver’s licence is essential.
• HR Licence with ability to operate heavy vehicles is preferred.

Responsibilities

• Coordinate with flight operators and crew to confirm schedules.
• Provide professional check-in and VIP customer service.
• Marshal and guide aircraft on ramp and assist with towing.
• Handle baggage with safety and efficiency.
• Operate ground support equipment and fuel delivery vehicles.
• Coordinate catering, transport, and customs as needed.
• Ensure ramp safety and regulatory compliance.
• Maintain real-time communication across teams.
• Respond to operational disruptions, weather or technical issues.
• Maintain FBO presentation of lounges and client areas.

Skills

Ground handling experience

Customer service

Communication skills

Safety mindset

Weekend availability

Job description

Platinum Business Aviation Centre on the Gold Coast Airport in Bilinga is seeking a Ground Handler to join our expanding team. This multiskilled role covers operations, baggage handling and refuelling, with an immediate start for the right candidate.

Shift patterns are rotating across 38 hours a week, including weekends and holidays, to support 24/7 flight operations. You will work in a fast-paced, safety‑driven aviation environment.