Avails Coordinator (Live Touring)

Frontier Touring; Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Frontier Touring is seeking a highly motivated Avails Coordinator in Australia to join our team. The role coordinates booking requests from Tour Directors across venues nationwide, requiring attention to detail, strong organisational skills, and excellent communication.

This full-time hybrid position is based in Sydney or Melbourne, reporting to the Executive Director of Touring Operations. You will manage calendars, venue data, and contracts while balancing multiple priorities in a fast-paced,

Qualifications

• Experience in an admin-based role in a fast-paced environment.
• Ability to build internal and external relationships and manage stakeholders.
• Excellent written and verbal communication with strong attention to detail.
• Able to thrive with changing priorities and ambiguity.
• Experience with scheduling, venue data, and contract coordination.

Responsibilities

• Obtain venue avails from venues across Australia and New Zealand for Frontier Tour Directors (Promoters).
• Manage date holds and pencils on behalf of Frontier Tour Directors (Promoters).
• Assist with routing in conjunction with Tour Ops and Tour Directors (Promoters).
• Contract venues and liaise with legal to share and prepare contracting information.
• Communicate final tour itineraries and updates to relevant internal staff.
• Collate venue hire information, production specs and floor plans.
• Update the internal venue database and ensure information is accurate for all staff to reference.
• Maintain venue avails files and electronic records on Microsoft SharePoint.
• Support the Tour Operations and Ticketing teams with ad hoc administrative tasks.

Skills

Relationship management

Administrative experience

Excellent communication

Adaptability

Advanced Excel

Team player

Problem solving

Education

Formal studies in related course

Tools

Microsoft SharePoint

Calendar software

Job description

Due to a recent internal promotion, Australia and New Zealand’s leading concert promoter, Frontier Touring are looking for a highly motivated and self-driven Avails Coordinator to join our team. Reporting to the Executive Director of Touring Operations, this is an administrative role that also requires natural personal and problem-solving skills, as a key connector between venues and Tour Directors (Promoters). The successful candidate will have great attention to detail, problem-solving abilities, strong organisational skills and be able to juggle multiple priorities in a fast paced, often hectic, but fun and creative environment.

This is a full-time hybrid position (3 office days inc Mon and Wed), based out of either of our Sydney or Melbourne offices.

Frontier Touring, a part of the Mushroom Group, is one of the most highly respected, long-standing and proactive concert promoters in the world. Since its formation in late 1979, Frontier Touring has had a fundamental role in entertaining Australians and New Zealanders for more than three decades.

The artists toured by Frontier Touring read as a who’s who of themusic world – Bruce Springsteen, Ed Sheeran, Paul McCartney, Eagles, The Rolling Stones, Tom Jones, Leonard Cohen, Justin Bieber, Celine Dion, Shawn Mendes, Foo Fighters, Jack White, Sam Smith, Billy Joel, Rod Stewart, Frank Sinatra, Kylie Minogue – and more recently Taylor Swift, Gracie Abrams, Ed Sheeran, Billie Eilish and so many more.

About the role:

The Avails Coordinator is responsible for coordinating booking requests of our Tour Directors (Promoters) within the Frontier team, with a network of venues around Australia and New Zealand, ranging from club level to arenas and stadiums.

While this position is a great entry into the touring business, it is not an entry level position. The right candidate will have experience in a similar role that is fast paced with changing demands.

As well as being organised with great attention to detail, the successful candidate will also have strong communication skills and prioritise relationship management, never hesitating to pick up the phone to talk through challenges and solve problems. You will be confident adapting to working with changing priorities and comfortable working with ambiguity.

You will also have strong technology skills, an eye for formatting and be able to pick up systems and procedures quickly. This will include maintaining digital filing systems, calendars, schedules and databases, as well as providing general administrative support to the touring team as required.

The nature of this role will allow you build strong relationships across the industry and to gain a broad understanding of business. Your ability to be both proactive, as well as to quickly respond to internal and external enquiries, will be essential to your success in the role.

This role is a great entry into the Frontier business. With a busy year ahead, we are really looking for someone who is excited by this challenge and can hit the ground running.

On a day-to-day basis, the Avails Coordinator will be responsible for:

• Obtaining venue avails from venues across Australia and New Zealand for the Frontier Tour Directors (Promoters)
• Managing date holds and pencils on behalf of the Frontier Tour Directors (Promoters)
• Assisting with routing in conjunction with Tour Ops and Tour Directors (Promoters)
• Contracting venues and liaising with legal to share and prepare contracting information
• Communicating final tour itineraries and updates to the relevant internal staff
• Collating venue hire information, production specs and floor plans
• Updating the internal venue database and ensure information is accurate and up to date for all staff to reference
• Maintenance of venue avails files and electronic records on Microsoft SharePoint
• Supporting the Tour Operations and Ticketing teams with ad hoc administrative, coordination, and project-based tasks as required.

Desired skills and experience include:

• Ability to quickly develop relationships with internal and external stakeholders
• Previous experience in a similar type of admin-based role, or alternatively having completed formal studies in a related course
• Ability to thrive in an environment where you can think on your feet, easily adapt to changing needs and priorities
• Excellent written and verbal communication skills with good attention to detail
• Ability to remain calm under pressure and effectively manage workload, with consideration to deadlines within a fast-paced environment
• A team player who can also work well independently
• Strong computer and technology skills (including Advanced level Excel skills) and an ability to quickly pick up new systems and processes

As part of a business that’s main purpose is to connect artists with their fans, it is expected that you attend gigs to see the shows come to life as part of your role.

If you feel like this is a role that excites you, and that you would love to work in a creative, fast paced and fun environment with a close and passionate team, then we would love to hear from you.

Only people who have existing eligible working rights to accept an ongoing role in Australiawill be considered for this role