Avails Coordinator (Live Touring)

Frontier Touring; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Frontier Touring is seeking a proactive Avails Coordinator based in Australia to connect venues and Tour Directors. This full-time hybrid role centers on handling booking requests, calendars, and general administration in a fast-paced, creative environment.

You will manage venue avails across Australia and New Zealand, maintain digital records in SharePoint, coordinate with promoters, and assist with routing, contracting, and itinerates while building strong industry relationships.

Qualifications

• Experience in a fast-paced administration role with attention to detail.
• Strong communication and relationship-management abilities.
• Proactive, with ability to adapt to changing priorities.

Responsibilities

• Coordinate venue avails across Australia and New Zealand for Frontier Tour Directors (Promoters).
• Manage date holds and pencils on behalf of the Frontier Tour Directors (Promoters).
• Assist with routing with Tour Ops and Tour Directors (Promoters).
• Contract venues and liaise with legal for contracting information.
• Communicate final itineraries and updates to internal staff.
• Collate venue hire information, production specs and floor plans.
• Update internal venue database and ensure accuracy for staff reference.
• Maintain venue avails files and electronic records on Microsoft SharePoint.
• Support Tour Operations and Ticketing teams with admin, coordination, and project tasks.

Skills

Relationship building

Communication

Organisational skills

Problem solving

Advanced Excel

Administrative support

Education

Formal studies in a related course

Tools

Microsoft SharePoint

Calendar management

Job description

Due to a recent internal promotion, Australia and New Zealand’s leading concert promoter, Frontier Touring are looking for a highly motivated and self-driven Avails Coordinator to join our team. Reporting to the Executive Director of Touring Operations, this is an administrative role that also requires natural personal and problem-solving skills, as a key connector between venues and Tour Directors (Promoters). The successful candidate will have great attention to detail, problem-solving abilities, strong organisational skills and be able to juggle multiple priorities in a fast paced, often hectic, but fun and creative environment.

This is a full-time hybrid position (3 office days inc Mon and Wed), based out of either of our Sydney or Melbourne offices.

Frontier Touring, a part of the Mushroom Group, is one of the most highly respected, long-standing and proactive concert promoters in the world. Since its formation in late 1979, Frontier Touring has had a fundamental role in entertaining Australians and New Zealanders for more than three decades.

The artists toured by Frontier Touring read as a who’s who of themusic world – Bruce Springsteen, Ed Sheeran, Paul McCartney, Eagles, The Rolling Stones, Tom Jones, Leonard Cohen, Justin Bieber, Celine Dion, Shawn Mendes, Foo Fighters, Jack White, Sam Smith, Billy Joel, Rod Stewart, Frank Sinatra, Kylie Minogue – and more recently Taylor Swift, Gracie Abrams, Ed Sheeran, Billie Eilish and so many more.

About the role:

The Avails Coordinator is responsible for coordinating booking requests of our Tour Directors (Promoters) within the Frontier team, with a network of venues around Australia and New Zealand, ranging from club level to arenas and stadiums.

While this position is a great entry into the touring business, it is not an entry level position. The right candidate will have experience in a similar role that is fast paced with changing demands.

As well as being organised with great attention to detail, the successful candidate will also have strong communication skills and prioritise relationship management, never hesitating to pick up the phone to talk through challenges and solve problems. You will be confident adapting to working with changing priorities and comfortable working with ambiguous.

You will also have strong technology skills, an eye for formatting and be able to pick up systems and procedures quickly. This will include maintaining digital filing systems, calendars, schedules and databases, as well as providing general administrative support to the touring team as required.

The nature of this role will allow you build strong relationships across the industry and to gain a broad understanding of business. Your ability to be both proactive, as well as to quickly respond to internal and external enquiries, will be essential to your success in the role.

This role is a great entry into the Frontier business. With a busy year ahead, we are really looking for someone who is excited by this challenge and can hit the ground running.

On a day-to-day basis, the Avails Coordinator will be responsible for:

• Obtaining venue avails from venues across Australia and New Zealand for the Frontier Tour Directors (Promoters)
• Managing date holds and pencils on behalf of the Frontier Tour Directors (Promoters)
• Assisting with routing in conjunction with Tour Ops and Tour Directors (Promoters)
• Contracting venues and liaising with legal to share and prepare contracting information
• Communicating final tour itineraries and updates to the relevant internal staff
• Collating venue hire information, production specs and floor plans
• Updating the internal venue database and ensure information is accurate and up to date for all staff to reference
• Maintenance of venue avails files and electronic records on Microsoft SharePoint
• Supporting the Tour Operations and Ticketing teams with ad hoc administrative, coordination, and project-based tasks as required.

Desired skills and experience include:

• Ability to quickly develop relationships with internal and external stakeholders
• Previous experience in a similar type of admin-based role, or alternatively having completed formal studies in a related course
• Ability to thrive in an environment where you can think on your feet, easily adapt to changing needs and priorities
• Excellent written and verbal communication skills with good attention to detail
• Ability to remain calm under pressure and effectively manage workload, with consideration to deadlines within a fast-paced environment
• A team player who can also work well independently
• Strong computer and technology skills (including Advanced level Excel skills) and an ability to quickly pick up new systems and processes
• As part of a business that’s main purpose is to connect artists with their fans, it is expected that you attend gigs to see the shows come to life as part of your role.

Only people who have existing eligible working rights to accept an ongoing role in Australiawill be considered for this role