AV & Automation Troubleshooting Technician
Found People
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Job summary
Found People is seeking a Technical Support Technician (AV / Automation) for their Arundel, Gold Coast office. The role focuses on hands-on troubleshooting and supporting clients across Australia with high-end AV, lighting, and automation systems.
You will be the go-to tech for diagnosing issues, guiding clients to resolution, and assisting integrators with system setup. A strong AV background and comfort communicating with clients are essential.
Qualifications
- Real AV experience required.
- Experience with AV systems is essential.
- Ability to troubleshoot and guide clients to resolution.
Responsibilities
- Provide phone and email support to customers.
- Remote login troubleshooting of AV and automation systems.
- Diagnose issues and guide clients to resolution.
- Support integrators with system setup and performance issues.
Skills
Job description
Found People is seeking a Technical Support Technician (AV / Automation) for their Arundel, Gold Coast office. The role focuses on hands-on troubleshooting and supporting clients across Australia with high-end AV, lighting, and automation systems.
You will be the go-to tech for diagnosing issues, guiding clients to resolution, and assisting integrators with system setup. A strong AV background and comfort communicating with clients are essential.
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