Autonomous Specialist Medical Receptionist | Genie Expert

Dr Kirk Austin (Sydney Colorectal Surgery); Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Dr Kirk Austin (Sydney Colorectal Surgery) in Sydney is seeking an experienced Specialist Medical Receptionist to autonomously manage day-to-day administration for a specialist practice at RPA Medical Centre.

The role requires strong Genie PM Software knowledge, 3–5 years in specialist medical reception, diary management, patient billing support and excellent patient communication. You will operate independently as the sole receptionist at the practice.

Qualifications

• 3–5 years' experience in specialist medical reception or medical administration
• Strong working knowledge of Genie Practice Management Software
• Experience managing a diary and patient appointments
• Experience processing and coordinating medical referrals and billing processes

Responsibilities

• Manage the specialist's appointment diary and consulting schedule
• Book, confirm, reschedule and coordinate patient appointments
• Handle incoming calls and patient inquiries
• Welcomes patients and coordinates arrivals/departures
• Process referrals and manage waiting lists/recalls
• Maintain accurate patient records and documentation
• Scan and upload medical documents
• Prepare patient information for consultations
• Coordinate correspondence with referring doctors, hospitals and other healthcare professionals
• Prepare and distribute specialist reports and billing-related correspondence
• Ensure records remain accurate and up to date and support efficient clinic flow

Skills

Specialist medical administration

Diary management

Independent work

Customer service

Tools

Genie Practice Management Software

Job description

Dr Kirk Austin (Sydney Colorectal Surgery) in Sydney is seeking an experienced Specialist Medical Receptionist to autonomously manage day-to-day administration for a specialist practice at RPA Medical Centre.

The role requires strong Genie PM Software knowledge, 3–5 years in specialist medical reception, diary management, patient billing support and excellent patient communication. You will operate independently as the sole receptionist at the practice.