Autonomous Specialist Medical Receptionist – Genie Expert

seek.com.au; Sydney; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

RPA Medical Centre in Camperdown is seeking a Specialist Medical Receptionist who can run the practice autonomously. You will manage day-to-day administration, patient records, appointments, referrals and billing support using Genie Practice Management Software.

As the sole receptionist, you will coordinate patient flow, greet and assist patients, handle inquiries and ensure records are accurate and up to date, contributing to smooth, professional patient experiences.

Formación

• Minimum 3–5 years’ experience in specialist medical reception or medical administration.
• Strong, demonstrated experience using Genie Practice Management Software.
• Experience managing a specialist's diary and patient appointments.
• Experience processing and coordinating medical referrals.
• Understanding of specialist medical billing and Medicare processes.
• Knowledge of medical terminology.

Responsabilidades

• Manage the specialist's appointment diary and consulting schedule.
• Book, confirm, reschedule and coordinate patient appointments.
• Manage incoming telephone calls and patient enquiries.
• Welcoming patients and coordinating arrivals and departures.
• Receiving and processing specialist referrals.
• Managing waiting lists, recalls and follow-up requirements.
• Creating and maintaining accurate patient records.
• Scanning, uploading and managing medical documentation.
• Preparing patient information and documentation for consultations.
• Coordinating correspondence with referring doctors, hospitals, diagnostic providers and other healthcare professionals.
• Preparing and distributing medical correspondence and specialist reports as directed.
• Ensuring patient records and documentation remain accurate and up to date.
• Supporting the efficient flow of patients throughout consulting sessions.
• Managing general administrative requirements associated with the specialist practice.

Conocimientos

Genie Software

Medical reception experience

Diary & appointment management

Medical billing knowledge

Medicare processes

Medical terminology

Communication skills

Data-entry skills

Attention to detail

Time management

Independence

Empathy

Confidentiality

Descripción del empleo

RPA Medical Centre in Camperdown is seeking a Specialist Medical Receptionist who can run the practice autonomously. You will manage day-to-day administration, patient records, appointments, referrals and billing support using Genie Practice Management Software.

As the sole receptionist, you will coordinate patient flow, greet and assist patients, handle inquiries and ensure records are accurate and up to date, contributing to smooth, professional patient experiences.