Autonomous Coffee Equipment Field Technician - NSW

Five Senses Coffee; Sydney; In loco; AUD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

Mobile phone

Tools provided

Uniform provided

Training provided

Superannuation

Descrizione del lavoro

Five Senses Coffee is seeking an Electronics/Coffee Machine Service Technician to service and support customers across NSW. You will work autonomously, own your workload, attend sites, diagnose faults and install/repair equipment in both field and workshop settings.

The role involves a mix of site visits, workshop work and warehouse duties with strong emphasis on customer service and quality workmanship. A current driver's licence and REL advantages are preferred.

Competenze

• Electrical or electronic qualifications or substantial hands-on experience with commercial coffee machines.
• Experience with electrical, hydraulic or plumbing systems.
• Strong communication and customer service skills.

Mansioni

• Install, service, repair and maintain commercial coffee equipment at customer sites.
• Diagnose technical faults and perform preventative maintenance to ensure reliability.
• Manage service jobs and maintain electronic service records.
• Build relationships with customers, suppliers and third-party providers.
• Maintain service van stock and workshop inventory.
• Participate in after-hours callouts.

Conoscenze

Electrical qualifications

Troubleshooting

Customer service

CRM software

Formazione

REL certification (advantage)

Strumenti

ServiceMax

Descrizione del lavoro

Five Senses Coffee is seeking an Electronics/Coffee Machine Service Technician to service and support customers across NSW. You will work autonomously, own your workload, attend sites, diagnose faults and install/repair equipment in both field and workshop settings.

The role involves a mix of site visits, workshop work and warehouse duties with strong emphasis on customer service and quality workmanship. A current driver's licence and REL advantages are preferred.