Automotive Warranty Specialist — Multi-Brand Support

Eagers Automotive; Brisbane; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health discounts

EAP

Novated leasing

Car pricing

Descripción de la vacante

Boettcher Motor Group in Ipswich is seeking a detail-focused Warranty Administrator to join our Aftersales team. You will ensure warranty claims are processed accurately across multiple brands and compliance is maintained with manufacturer requirements.

The role involves preparing and submitting claims, coordinating with technicians and manufacturers, and maintaining robust warranty records. Prior automotive warranty experience is preferred, with a proactive and team-oriented approach valued.

Formación

• Experience in automotive warranty administration or dealership administration.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Ability to prioritise workload across multiple brands and stakeholders.
• Strong communication and relationship-building skills.
• Sound computer skills and experience using dealership management systems.
• Proactive, professional and team-oriented approach.

Responsabilidades

• Prepare, submit and monitor warranty claims across multiple manufacturers.
• Ensure warranty documentation is accurate and audit-ready.
• Liaise with technicians, service advisors and manufacturer reps.
• Reconcile warranty payments and investigate discrepancies.
• Maintain accurate warranty records and reporting.
• Assist with manufacturer warranty audits and compliance activities.
• Support service department with general admin duties as required.

Conocimientos

Attention to detail

Organisational skills

Time management

Multi-brand coordination

Customer communication

Dealership systems

Herramientas

Dealership software

Descripción del empleo

Boettcher Motor Group in Ipswich is seeking a detail-focused Warranty Administrator to join our Aftersales team. You will ensure warranty claims are processed accurately across multiple brands and compliance is maintained with manufacturer requirements.

The role involves preparing and submitting claims, coordinating with technicians and manufacturers, and maintaining robust warranty records. Prior automotive warranty experience is preferred, with a proactive and team-oriented approach valued.