Automotive Parts Interpreter: Customer & Stock Expert

Gpc Asia Pacific; Brisbane; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Onsite parking

Uniforms provided

PPE provided

Comprehensive training

Income protection

Discounts with private health

Annual remuneration review

Annual bonus program

Employee Assistance Program

Paid parental leave

Job summary

Cummins Inc. is seeking a dedicated Parts Interpreter to join our Carole Park, QLD team. You will assist customers, technicians, and parts personnel, ensuring the right parts are in stock and processed efficiently.

The role supports daily counter duties, parts counts, and freight coordination in a busy workshop environment. This full-time, on-site position offers comprehensive training, PPE, company benefits, and a pathway to grow within Cummins.

Qualifications

• Parts interpreter experience in an Automotive or similar industry.
• Customer service and effective communication.
• Engine knowledge is an advantage.
• Ability to learn new software and processes.
• High attention to detail with the ability to prioritise and troubleshot complex tasks.
• Forklift ticket would be highly desirable.
• Valid car drivers license is required.

Responsibilities

• Act as the first contact for customers, addressing their needs and issues promptly
• Parts interpretation and the provision of required parts
• Processing and receiving orders and quotes in a timely manner
• Advise on part suitability and talk customers through the best solution for the job
• Carry out customer parts counter duties including receiving parts calls, greeting, and assisting walk‑in customers, completing and processing paperwork and handling check, and credit card transactions
• Organise and manage daily freight delivery
• Work closely with office and service departments
• Accountability of all parts correctly counted in and out of the Lae branch
• Carry out quarterly & annual parts count

Job description

Cummins Inc. is seeking a dedicated Parts Interpreter to join our Carole Park, QLD team. You will assist customers, technicians, and parts personnel, ensuring the right parts are in stock and processed efficiently.

The role supports daily counter duties, parts counts, and freight coordination in a busy workshop environment. This full-time, on-site position offers comprehensive training, PPE, company benefits, and a pathway to grow within Cummins.