Automotive Parts Interpreter & Customer Solutions Pro

GPC Asia Pacific; Kalgoorlie; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Mon-Fri schedule

NAPA Know How career opportunities

Uniform provided

Staff discounts across GPC brands

Inclusive workplace

Parental leave top-up

Volunteer leave

Résumé du poste

GPC Asia Pacific’s NAPA Australia team in Kalgoorlie is seeking an Auto Parts Interpreter to provide accurate parts support to trade, industrial and mining customers, drawing on automotive knowledge. You will interpret parts, process orders, and efficiently dispatch products and parts while promoting specials and handling credits.

This role emphasizes customer service excellence, safety, and teamwork within a fast-paced environment.

Qualifications

• Parts interpreting know-how and ability to communicate technical information clearly.
• Customer-focused approach with strong communication skills.
• Collaborative mindset with problem-solving abilities.
• Comfortable in a fast-paced, high-performing team.
• Safety-conscious and compliant with workplace requirements.

Responsabilités

• Interpret parts
• Process customer orders
• Dispatch products and parts
• Promote specials
• Arrange buy ins
• Process customer credits
• Be first point of contact for customers
• Maintain a safety-first culture

Connaissances

Parts interpretation know-how

Customer experience

Communication

Innovative/collaborative

Solution oriented

Computer skills

Safety awareness

Fast-paced environment

Outils

Computer systems

Description du poste

GPC Asia Pacific’s NAPA Australia team in Kalgoorlie is seeking an Auto Parts Interpreter to provide accurate parts support to trade, industrial and mining customers, drawing on automotive knowledge. You will interpret parts, process orders, and efficiently dispatch products and parts while promoting specials and handling credits.

This role emphasizes customer service excellence, safety, and teamwork within a fast-paced environment.