Automotive Parts Interpreter — Customer-Facing Tech Expert

NAPA; Kalgoorlie; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Mon-Fri schedule

Uniform provided

Team member discounts

Job summary

NAPA Kalgoorlie is seeking a Parts Interpreter to provide accurate technical parts support to trade, industrial and mining customers. You will interpret parts, process customer orders, dispatch products and parts, and use sales techniques to promote specials.

Join a large, inclusive team with a Monday–Friday schedule, competitive pay and generous incentives. You’ll work with strong brands and safety-first practices, lifting and climbing as required.

Qualifications

• Interpret parts accurately for customers in trade, industrial and mining sectors.
• Provide excellent customer service and product information.
• Communicate clearly and professionally to explain parts details.

Responsibilities

• Interpret parts for customers and process orders.
• Dispatch products and parts efficiently.
• Promote specials and arrange buy-ins.
• Process customer credits and handle in-person/phone inquiries.
• Be first point of contact and maintain safety-first culture.

Skills

Parts interpretation

Customer service

Communication

Sales techniques

Safety awareness

Tools

CRM software

MS Excel

Job description

NAPA Kalgoorlie is seeking a Parts Interpreter to provide accurate technical parts support to trade, industrial and mining customers. You will interpret parts, process customer orders, dispatch products and parts, and use sales techniques to promote specials.

Join a large, inclusive team with a Monday–Friday schedule, competitive pay and generous incentives. You’ll work with strong brands and safety-first practices, lifting and climbing as required.