Automotive Parts Interpreter & Solutions Specialist

NAPA Australia; Darwin; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Generous incentives

Mon-Fri work schedule

Company-funded uniform

Staff discounts (NAPA, Repco, AMX)

Inclusive workplace

Parental leave top-up

Volunteer leave

Job summary

NAPA Australia in Darwin is seeking a skilled Auto Parts Interpreter. You will provide technical parts support to trade customers, answer enquiries, and help solve problems while delivering outstanding service. Strong product knowledge and communication are essential.

Join a team that values safety, a Monday–Friday schedule, and staff discounts across GPC Asia Pacific brands. This role involves lifting and moving parts and contributing to efficient warehouse operations.

Qualifications

• Parts interpreting know-how and technical parts knowledge.
• Excellent customer service mindset and ability to explain technical concepts clearly.
• Strong communication, collaboration and problem-solving skills.
• Proficient computer skills and adaptability to a fast-paced environment.
• Commitment to workplace safety.

Responsibilities

• Interpret parts.
• Process customer orders.
• Efficiently dispatch products and parts.
• Promote specials.
• Arrange buy ins.
• Process customer credits.
• First point of contact for customers (in-person and over the phone).
• Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home.

Skills

Parts knowledge

Customer focus

Communication

Team collaboration

Problem solving

Computer skills

Fast-paced

Safety awareness

Job description

NAPA Australia in Darwin is seeking a skilled Auto Parts Interpreter. You will provide technical parts support to trade customers, answer enquiries, and help solve problems while delivering outstanding service. Strong product knowledge and communication are essential.

Join a team that values safety, a Monday–Friday schedule, and staff discounts across GPC Asia Pacific brands. This role involves lifting and moving parts and contributing to efficient warehouse operations.