Automotive Parts Interpreter — Expert Customer Care & Dispatch

GPC Asia Pacific; Mount Isa City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary + incentives

Mon-Fri schedule

Uniform provided

Staff discounts across NAPA, Repco, AM

Inclusive workplace

Parental leave top-up

Volunteer leave

Job summary

GPC Asia Pacific's NAPA brand is hiring a Parts Interpreter in Mount Isa to provide accurate technical parts support to trade, industrial and mining customers. You will interpret parts, process orders, and dispatch products while delivering exceptional service.

You should be confident explaining your know-how, possess good computer skills, and thrive in a fast-paced team. A safety-first culture and opportunities for development are core to our approach.

Qualifications

• Experience interpreting auto parts and advising customers.
• Comfortable communicating technical information to customers.

Responsibilities

• Interpret parts.
• Process customer orders.
• Dispatch products and parts.
• Promote specials.
• Arrange buy ins.
• Process customer credits.
• First point of contact for customers (in-person and over the phone).
• Contribute to a culture of safety by prioritising safety.

Skills

Auto parts interpretation

Customer service

Computer skills

Job description

GPC Asia Pacific's NAPA brand is hiring a Parts Interpreter in Mount Isa to provide accurate technical parts support to trade, industrial and mining customers. You will interpret parts, process orders, and dispatch products while delivering exceptional service.

You should be confident explaining your know-how, possess good computer skills, and thrive in a fast-paced team. A safety-first culture and opportunities for development are core to our approach.